6 Replies Latest reply: Oct 20, 2012 3:32 PM by MacDean
MacDean Level 1 Level 1 (0 points)

I accidently went reverse with the wrong "sticky key" locked during a dvd. (I thought I'd pressed "command-arrow")

Since this I have no audio on any  video when using the  DVD Player software IN THIS ACCOUT ONLY.

 

After restarting both the DVD player and the Mac with no success, I switched user accounts, and continued watching said dvd with no problem. Switching back, still no sound.

 

Clearly I created an error in my user account prefs. In the past, an easy fix.  But where do I find the user library/prefs in Mountain Lion?


iMac, OS X Mountain Lion (10.8.2), 20" dual core, 4 gigabytes RAM
  • 1. Re: Account Specific Apple DVD Player Audio Problem
    Christian A. Burkert Level 2 Level 2 (300 points)

    hi there,

     

    since Lion the Library folder is hidden from view by default.

     

    To make it visible, open a Terminal window and type

     

    chflags nohidden /Users/<USERNAME>/Library

     

    Of course <USERNAME> is to be replaced with the short name of the user account you have the problem with. This command does not require administrator privileges.

     

    If you want to restore the default setting manually, the command would be

     

    chflags hidden /Users/<USERNAME>/Library

     

    If I am not mistaken, OSX does execute that command automatically at next startup anyway.

     

    Hope this helps,

     

    Chris

  • 2. Re: Account Specific Apple DVD Player Audio Problem
    MacDean Level 1 Level 1 (0 points)

    '

    Thanks Chris,

       Been missing access to the user libraries. They come in handy. 

     

    Sorry i clicked the wrong choice. You should get 10 points for "solving" my question.

     

    Pam

  • 3. Re: Account Specific Apple DVD Player Audio Problem
    Christian A. Burkert Level 2 Level 2 (300 points)

    you are welcome

  • 4. Re: Account Specific Apple DVD Player Audio Problem
    MacDean Level 1 Level 1 (0 points)

    Chris,

     

    Help,

     

    After -bash-3.2$ I enter

     

            chflags nohidden /Users/<ph>/Library               also tried  <PH>/Library in case......

     

    keep getting

     

           -bash: ph: no such file or directory

     

    Now what? 

     

    Pam

  • 5. Re: Account Specific Apple DVD Player Audio Problem
    Christian A. Burkert Level 2 Level 2 (300 points)

    the <> brackets indicate a place holder, they are not part of the actual command.

     

    Let's say, your login name was pam, the correct command would be "chflags nohidden /Users/pam/Library"  without the quotation marks

     

    regards, Chris

  • 6. Re: Account Specific Apple DVD Player Audio Problem
    MacDean Level 1 Level 1 (0 points)

    Hi Chris,

     

    Found the "easy" approach..  

     

    A) Hold Option while selecting the Go Menu while in the Finder. The User Library shows as "Library".

    B) Keep holding Option as you select Library.  (If using Sticky Keys, this means lock the Option Key at point A.)

     

    TADA! The user library is opened before one's eyes. 

     

    From there, I switched user accounts via fast user switching, repeated the above.  Next I copied the DVD Player folder in Application Support to an external drive, switched back, and replaced the corrupted user folder by copying the one on the external drive.

     

    Sound has returned to the DVD Player!  It was likely one file, but none popped out at me, so I just replaced the entire file.

     

    Pam