Skip navigation

AXIS 207W Network Camera   iCloud = no emails

781 Views 2 Replies Latest reply: Oct 12, 2012 6:04 PM by James Elliott1 RSS
James Elliott1 Level 1 Level 1 (105 points)
Currently Being Moderated
Oct 9, 2012 7:24 PM

I have an AXIS 207W Network camera.  It has many features.  I can "see" it over the Internet and check it via a web interface.  I can also set it to "trigger" when it detects motion and e-mail me a series of several images it has recorded of the motion.


The camera sends me the e-mails via my iCloud e-mail.  Or at least it did with no problems until Sunday, October 7, 2012.  That day it stopped sending pictures.  I cycled the power on the camera and tested it's e-mail capability and it worked.  But that didn't last long.  I got a few e-mails from the camera on Monday, October 8, 2012.  When I tested the e-mail capability, it failed and gave this message:


Primary mail server: Error - SMTPclient: Error! Cannot find any commonly agreed SASL mechanism...


I had been using these settings:


Primary mail server:

Primary server port: 587


and my iCloud e-mail username without the or attached.  That has worked for several years, but now doesn't.


I looked around and found this page:


with this information:


SMTP (outgoing mail server) information:

  • Server name:
  • SSL Required: Yes
  • Port: 587
  • SMTP Authentication Required: Yes
  • Username: (use your address from your iCloud account)
  • Password: Your iCloud password


I tried those settings, but got the same error.


Does anyone have any ideas of what's going on or how to fix it?  Thanks!


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.