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Need help with my apple id, cant change my password

247 Views 1 Reply Latest reply: Oct 13, 2012 12:35 AM by Pedersen, DK RSS
11raelin11 Calculating status...
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Oct 12, 2012 2:39 PM

For some time I have been trying to change the password on my apple ID.  It is not taking the answers to my security questions, and I do not receive the emails it is suppose to be sending me.  I have tried to work through apple support... no help... I do not know where I am to go next.

 

Today when I tried to change my password, it asked for my birthdate.  I entered mine and it rejected.. i entered my wifes and it did the same.  I am at my wits end as I feel that someone else may be in my account.  Any help would be greatly appreciated.

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