1 Reply Latest reply: Oct 13, 2012 11:27 AM by BDAqua
goditolindo Level 1 Level 1 (0 points)

After my machine returns from "sleep", I get a white screen and I have to use my mouse to blacken it in order to visualize the gray screen that asks for password to access. I have set my privacy and security settings so that no password is needed, but it does not seem to work. Any help is appreciated.


iMac, OS X Mountain Lion (10.8.2)
  • 1. Re: how to eliminate gray screen?
    BDAqua Level 10 Level 10 (116,480 points)

    Hello,

     

    Resolution

    Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.

    If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).

    Additional Information

    This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:

    1. Open System Preferences > Security & Privacy > General.  Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.

    2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.

    Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.

     

    http://support.apple.com/kb/TS4135?viewlocale=en_US