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HT4743: Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

Learn about Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

HT4743 Down loading movie problem

397 Views 4 Replies Latest reply: Oct 14, 2012 10:08 AM by chasandhazel RSS
chasandhazel Calculating status...
Currently Being Moderated
Oct 13, 2012 2:22 PM

We have rented 2 movies from Apple TV, at least according to the information that shows on the screen. When we press the play button, the screen changes and appears to be downloading the movie, after about 2-3 minutes a message appears on the screen appears that there is an error in the content, the movie can not be downloaded, try at a later time. The Net flix feature still works via the Apple TV, so I believe that the connection is good, The movies just don't down load. One produces the error message, the other looks as if it is loading, the signal is going round and round, but no time is being indicated as content being loaded into Apple Tv

Apple TV (2nd generation), Windows XP
  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Oct 13, 2012 2:45 PM (in response to chasandhazel)

    Welcome to the Apple Community.

     

    Is this the first time that you have rented movies from iTunes or have you successfully rented them before.

  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Oct 13, 2012 5:42 PM (in response to chasandhazel)

    Have you tried restarting the router too.

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