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I can't delete photos from photostream

2864 Views 7 Replies Latest reply: Oct 13, 2012 3:34 PM by léonie RSS
smellslikechanel Level 1 Level 1 (0 points)
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Oct 13, 2012 1:02 AM

I'm totally freaking out because I have some really BAD photos on my photostream.  I don't even know how they got there.  I deleted them from my computer soon after uploading them and I deleted them from my camera, but when I try to delete them from my photostream by selecting a photo and then hitting "delete" I just get an error beep.  No message, no disappearring photo, nothing.  What is wrong?  I don't have any other photostream enabled devices. 

MacBook Pro (13-inch Late 2011)
  • léonie Level 8 Level 8 (46,380 points)
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    Oct 13, 2012 1:53 AM (in response to smellslikechanel)

    This should work:

    • Select "PhotoStream" in the left panel
    • Select "My Photo stream" in the "Photo Stream" panel.
    • Double click to open "My Photo stream"
    • Select a photo and press "⌘⌫" to delete it.

     

    photostr.png

    This will only work with Photo Streams owned by you, not with Photo streams shared to you by others, however.

     

    If the above does not work, you may have protection problems with your user library.  You could use "Brute Force" and delete the images directly from the place where the Photo Stream Images are stored on your mac: in the folder "Applications Support" folder in the subfolders "iLifeAssetManagement" subfolder "assets" subfolder "sub".

     

    ~/Library/Application Support/iLifeAssetManagement/assets/sub/

    Paste the above string into the Finder's "Go > Go to Folder" textfield to open this folder.

     

    Regards

    Léonie

  • léonie Level 8 Level 8 (46,380 points)
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    Oct 13, 2012 10:32 AM (in response to smellslikechanel)

    Kari,

    what is your MacOS X version and  iPhoto version?

    If you cannot  delete photos from the iLifeAssetManagement folder, then you have a permissions problem. You should be able to do that. Try to fix the permissions for that part of your User Library.

     

    Navigate again to the  iLifeAssetManagement folder as described above. Then select the Folder and press ⌘I (clover leaf, capital letter I) for "Get Info". You shoud see an ifo panel like this:

    permissions.png

    Disclose the "Sharing & Permissions" brick by pressing the disclosure triangle. Press the padlock in the lower right corner and enter your administrator password. Make sure your user account .....(Me) has Rad &Write permissions, change the permissions if necessary. Then click the padlock and select to apply to enclosed items.

     

    Then try again, if you now can delete photos from the Stream.

     

    Regards

    Léonie

     

    You might also check these support articles:

    iCloud: Photo Stream Troubleshooting

    iCloud: Photo Stream FAQ

    MacBook Pro, OS X Mountain Lion, 2.4 GHz I.Core i7, 16GB RAM, 500GB
  • léonie Level 8 Level 8 (46,380 points)
    Currently Being Moderated
    Oct 13, 2012 3:03 PM (in response to smellslikechanel)

    Kari,

    this looks like your complete Home folder has permission- or ownership problems. What did you do, before the problems with photo stream started? Did you install something or migrated your system from another mac?

     

    Léonie

  • léonie Level 8 Level 8 (46,380 points)
    Currently Being Moderated
    Oct 13, 2012 3:34 PM (in response to smellslikechanel)

    To solve your Trash Problem have a look at this: Solving Trash Problems

     

    i.e. You may want to download and install the freeware utility "Trash It! ", that would be the simplest option. But if you are familiar with the Terminal, you could do it like described here:

    Empty and recreate an account's Trash.

     

    I think, when you got your new computer and migrated your data, you may have copied the data in a way, that you are no longer the owner of the files in your home folder and this is now causing the permission problems.

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