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cannot connect to itunes store on ipad

234223 Views 294 Replies Latest reply: Dec 10, 2013 2:51 AM by Whydoesthishappentomeeeeeee RSS
  • darryllph Calculating status...
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    Oct 8, 2012 7:25 AM (in response to boltond)

    I also having a problem while i updating my iPad to IOS6.0

    My iPad is now totally cant on. Cant even connect to itunes and cant on the device.

  • KliftonianInstitute Calculating status...
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    Oct 8, 2012 10:32 AM (in response to darryllph)

    This seemed to work for me... I rebooted the iPad and then a message came up that said I needed to sign the new iTunes agreement. After agreeing with it, all my updates and downloads worked. I hope your situation is similar to that.

  • Geeking Tom Calculating status...
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    Oct 8, 2012 7:47 PM (in response to boltond)

    Ok, this worked for me tonight when I had the issue.

     

    1.  Go to Settings -> iTunes & App Store

    2.  Turn off Automatic Downloads for both Music and Apps

    3.  Tap Apple ID

    4.  Tap Sign Out in the window that pops up.

    5.  Launch App Store from the home screen

    6.  The App Store should now launch.

    7.  Select 'Updates'

    8.  Select 'Update All'

    9.  You should be asked for your Apple ID Password.

    10. Enter Password.  This should resign you into the appstore and start download updates.

    11. (optional) Go turn Automatic Downloads back on.

     

    Hope this helps some people. 

  • Trouble217 Calculating status...
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    Oct 9, 2012 1:55 PM (in response to boltond)

    Same issue. Can't connect to iTunes or apps stores. Was fine until IOS6.0. Tried the date thing, the steps listed by Geeking Tom, reset my wireless network, the whole 9 yards and remain unable to connect and increasingly annoyed. Am I missing something?

  • informed-direct Calculating status...
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    Oct 10, 2012 4:48 AM (in response to Trouble217)

    Having managed to avoid Apple products for nearly all of my professional life, I've just bought at iPad at work and had the same problem. Boy did it make me smile because I've been told continually that Apple kit is *so* easy to use ;-) First thing I had to learn was how to shutdown apps!

     

    Trying to install apps and the year fudge works but keep having to do it per app. Is this expected or is there something else I can do as a permanent fix?

     

    Cheers, Rob.

  • F121121 Calculating status...
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    Oct 10, 2012 11:29 AM (in response to boltond)

    I got it!

    All i had to do was sign out of my old apple id, and used another one, and it worked!!

  • AmyOnline56 Calculating status...
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    Oct 10, 2012 6:01 PM (in response to darryllph)

    I could neither update nor purchase. I had to set the year all they way to 2022, and one day ahead for good measure. I shut down and restarted, tried opening the Apps Store, which protested and did not open properly. Then I manually reset to today and both updates and original installs are working. So far...

  • Kyipad2 Level 1 Level 1 (0 points)
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    Oct 13, 2012 10:33 PM (in response to boltond)

    Settings > wifi then click the arrow next to your wifi then change DNS to 8.8.8.8 this work trust me I tried everything nothing worked but this. After go to the App Store and you will have to accept terms and conditions . I been without the App Store for 2 or 3 weeks. I now have to update 30 apps ✌ your welcome.

  • ILOVEIOS6 Calculating status...
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    Oct 13, 2012 11:40 PM (in response to Kyipad2)

    Thanks!!!!! It perfectly worked on my Ipad2 with IOS 6

  • Ivanzo Calculating status...
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    Oct 14, 2012 9:06 AM (in response to ILOVEIOS6)

    hi! im having a different issue with my ipad 2, my itunes store doesnt display, i dont get any error message, it just doesnt display anymore...the app store works fine...any thoughts on this? i'd appreciate any help...

  • Mr51mon Calculating status...
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    Oct 14, 2012 10:46 AM (in response to Kyipad2)

    Cheers buddy that worked :-) so happy 54 updates to do :-)

  • Jpmcnamara75 Calculating status...
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    Oct 14, 2012 11:14 AM (in response to boltond)

    Im having the same issue as Ivanzo.  I can get into the App Store just fine, and can see Genius and Purchased and they work just fine in iTunes.  Music, Charts and Audiobooks have a blank white screen, and TV Shows and Movies a dark grey screen.  I've tried the date change, log out, 8.8.8.8 etc and nothing has worked.  I am running ios 6. I should also point out that my wife and daughter are both running ios6 on their ipads as well, same wifi network, same login, etc. and both of theirs works just fine.  Any help would be greatly appreciated.  Thank you!

  • Mr51mon Level 1 Level 1 (0 points)
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    Oct 14, 2012 11:24 AM (in response to Kyipad2)

    20 updates in and back to cannot connect to iTunes Store :-( come on apple !!!!!

  • Mr51mon Level 1 Level 1 (0 points)
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    Oct 14, 2012 11:33 AM (in response to Mr51mon)

    Ok so I did forget network ....... And rejoined my home network and put my DNS to 8.8.8.8

    Back downloading again :-)

  • arjunbalu747 Calculating status...
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    Oct 15, 2012 1:04 AM (in response to boltond)

    I'm having the same issue of not connecting to iTunes Store. But I could connect to App Store and all. Please help.

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