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iphone 4s 16gb shows 13.6gb why?????

81756 Views 102 Replies Latest reply: Dec 26, 2013 8:38 AM by Allan Eckert RSS Branched to a new discussion.
  • kmjarman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 13, 2012 6:32 PM (in response to pagel)

    Screen shot 2012-10-14 at 1.26.04 PM.png


    I hope you are trolling, cause it would mean that you're actually really clever. If not, how on earth have you had 20 years IT experience and not understand what people are trying to tell you?


    1. DON'T INSULT APPLE FANS. Apple isn't perfect, they have some huge flaws, and I definitely don't agree with everything they do. The main reasons I love it is that they are far more innovative than Microsoft and their products are generally reliable. I realise that some Apple fans don't know much about technology, but I genuinely think that your comments are misdirected at people replying to your question.
    2. CALM DOWN. You aren't exactly making yourself look smart when you insult everyone with comments that are clearly ignorant.
    3. Apple have not redefined the GB, the 13.6GB is actually the proper amount (I'm no good with the calculations, but the concept is still obvious), as is the 16GB. The remaining 2.4GB have been occupied by the in-built apps and the operating system that let the iPhone function.
    4. I agree that it is misleading that the advertised capacity is not what the 'user capacity' is, however, Apple is not the only brand that does this (see Lawrence's post above for links to examples), and all of the brands are guilty of misleading their innocent customers in one way or another and cheating us of what we think is logical (for example, it makes sense to us that a 16GB device should have 16GB available to the user, as opposed to having a total of 16GB, with the operating system etc. cutting into the total capacity). The facts are that many tech brands advertise devices with their total capacity, not the capacity available to the user.
    5. My theory about how different generations of devices have displayed different capacities for the same advertised capacity is that Apple have changed the way they display the capacity. I think in the older generation devices they displayed the total capacity, but they have changed that to the user available capacity since it probably didn't look like it added up to 16GB (for example) when it displayed the usage of different types of files/whatever (like music, apps, video etc.). Also, they could have been following the technique of other brands or responding to complaints [I don't really know, this is just speculation]. [Sorry if that explanation was a little confusing, it was a bit complicated to type that out concisely and still hopefully make it make sense to someone else.]
    6. If it's really a problem only having 13.6GB then I suggest buying a phone with a larger capacity.
    7. And if you still don't understand, then... go and talk to Apple about it or at least close this discussion and rant somewhere else.
  • DreadedRas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 5:31 AM (in response to pagel)

    This should be apples page should it not? Why isnt someone from apple responding? They where quick to take down my post and tell me i was being rude but they cant answer the question posted? Why have all these level 5 and 7 fans pop off at the mouth wen they have no brain. Makes apple seems unreliable. cause you would think coming to their official forum page on their site one would get a educated response from someone with knowledge instead of chatter boxes. Pagel I feel for you to have be putting up with these "not smart" persons. its not hard to understand but they are making it look soo difficult. as you stated the phone is advertise to have 16gb of usable storage space, that is why people buy them base on the size. this usable storage space doesnt not include the space they use for the OS nor the pre installed apps. its the space they are selling you so you can use as you feel. I know this to be a fact because this is not my first iphone nor is it my first phone with starage space. If anyone look at any site that compares phone they will see that when the specs of the phone are displayed they differentiate storage space from rom. So the issue remains it should be showing 16gb and not 13.6gb because the 16 that they have sould to you should not be shared with the os. I have come to the conclusion that these 13.6gb iphones are a group of defective modles. As one post stated they have seen two iphone 4s with different storage capasity so that makes 98% of the answers and explaination on this forum completely irrelevant. I think you should call app pagel doesnt seem you'll get anywhere here

  • Allan Eckert Level 8 Level 8 (39,395 points)
    Currently Being Moderated
    Oct 14, 2012 6:30 AM (in response to DreadedRas)

    This is a user to user forum.


    Apple monitors it for TOU violations only.


    Apple does not post technical solutions here.



  • Dan Lempesis (Omega) Level 4 Level 4 (2,420 points)
    Currently Being Moderated
    Oct 28, 2012 9:18 AM (in response to kmjarman)

    Eh, I had the same questions... when I saw only 13.47 GB on my iPhone 5, I was annoyed. I expected more like 14.5 or so.... after a quick calculation (16,000,000,000)/(1024^3), I was more annoyed to see I should have ~14.9 GB.


    I figured maybe the OS or some sort of low-level boot ROM took up part of it, but I still don't get why it wouldn't say "total capacity 14.9 GB, available 13.47."

  • Kiwinuck Level 1 Level 1 (0 points)
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    Oct 29, 2012 5:08 AM (in response to Dan Lempesis (Omega))

    all your gb are belong to us

  • Whagaparaoa Level 1 Level 1 (0 points)
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    Dec 29, 2012 2:48 AM (in response to pagel)

    The reason why it's 13.6 GB because of the pre installed apps that may use such as 15.5 MB or 244 MB. Depending on the capacity of the preloaded apps.

  • ibizatrip Level 1 Level 1 (0 points)
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    Jan 3, 2013 9:00 AM (in response to Whagaparaoa)

    Iphone 5 64gb states on summary 57.30gb why help? kicking the discussion in to 2013...

  • Lawrence Finch Level 7 Level 7 (24,500 points)
    Currently Being Moderated
    Jan 3, 2013 9:04 AM (in response to ibizatrip)

    What a waste of time. It's already been explained and explained and explained and explained and explained and explained in this and other threads. Just read. And if you still don't understand, the problem is you, not the iPhone or the explanations.

  • Allan Eckert Level 8 Level 8 (39,395 points)
    Currently Being Moderated
    Jan 3, 2013 9:55 AM (in response to ibizatrip)

    For what reason?



  • NoRo73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 19, 2013 6:23 PM (in response to pagel)

    I haven't read all of the comments but, I'm sorry you've had to deal with many who miss the big picture b/c they choose to keep blinders on or unfortunately have an incurable case of tunnel vision. I'd like to thank you for asking the same question I had and I never looked it up, until now. Of course you're correct regarding capacity displays and advertising; I had the 1st iPhone3 prior to this iPhone4s (displaying capacity as 13.6 GB) and my son has the iPod touch.


    At the end of the day though b/c of Apple's poor communication skills and/or inconsistencies regarding the manufacturing and promotion of their own products - We are SO LUCKY Apple doesn't make elevators... b/c there are capacity limits posted in elevators by law... when I'm observing the capacity limits, I'm not factoring in, guessing the weight of the elevator itself, or searching for it's weight in small print b/c the manufacturer has already done this and deducted that amount and posted the remaining amount of weight the elevator can hold, that 'the users' of the elevator need, on the plaque in the elevator.


    I can't imagine how primary school science and math (the most basic fundamentals) can be intentionally obscured by a technology company. I mean Math is still the same in every language right? And 'Matter' is still taught as no two things can occupy the same space at the same time right? ☺ Lol!


    Thanks again for asking an obvious question that should've never had to be asked but Apple, I guess, forgot that 'thinking outside the box' or even eliminating the box is meant for free-thinking and inventiveness not how to make basic fundamentals seem contradictory or difficult for no logical reason. If it didn't appear to be shady, I'd be laughing more than I am right now.


    ✌ to all  

  • slimshady9395 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 19, 2013 11:29 PM (in response to NoRo73)

    You're an idiot. Any company that makes anything involving memory does the same thing. If you have a pc with a 500gb hard drive then it will read lower than 500gb. I don't want to live on this planet anymore when idiots like you think they know everything

  • MDouglas07 Level 1 Level 1 (0 points)
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    Jan 20, 2013 1:31 AM (in response to Allan Eckert)

    the ios tack some of it

  • apple user591 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 4, 2013 5:58 PM (in response to pagel)

    The things that take up the 2gb is the system and original info, like if you buy a pc you have regular cursor that is file that takes up space, but why do they tell you it with out the syestem it is so that you think the phone has big amount of space.

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