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ipod shuffle 4 won't change tracks

2595 Views 5 Replies Latest reply: Oct 26, 2012 10:24 PM by Ayeisha Smith RSS
kmeehan00 Calculating status...
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Oct 13, 2012 3:11 PM

My new iPod Shuffle (4th generation) won't advance tracks with the forward or back buttons.  I can fast forward and rewind, but not go to the next track.  Pressing the forward button once advances the track that is playing about 2 seconds.  Any suggestions on how to fix this?  I've restored the software/firmware twice, but the problem hasn't been fixed.  It was this way out of the box.

iPod shuffle, Windows 7
  • Cheesy G Calculating status...
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    Oct 13, 2012 8:29 PM (in response to kmeehan00)

    Hi, a clarification: are you moving backwards and forwards between different episodes of the SAME podcast feed, or between different podcast feeds? As I understand it, you can do the former but not the latter with the 4th gen shuffle, but I don't have one myself (yet) to confirm this.

  • Cheesy G Level 1 Level 1 (70 points)
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    Oct 14, 2012 2:39 PM (in response to kmeehan00)

    Yes, I also have my doubts about the new shuffle and that's why I haven't bought one yet. I use my 3rd gen shuffle for podcasts and audiobooks, and it sounds like the new one is less simple to use. By the way, that small round button you refer to is called the "voice-over button" and (from what I have read) you basically can't use the new shuffle without knowing how to use that button. It's surprising that it wasn't mentioned in the manual. Instruction manuals get shorter and shorter these days!


    My suggestion about podcast use would be to make a smart playlist in iTunes that collects unplayed episodes of all the podcasts you want, and give the playlist a name starting with "A" so it is close to the top of your voice-over menu, and sync that playlist to the shuffle, then navigate to it with voice-over. However, generating and maintaining smart playlists is a bit of work, but it can save you time in switching between podcast feeds on the iPod.

  • Ayeisha Smith Calculating status...
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    Oct 26, 2012 10:24 PM (in response to kmeehan00)

    Thanks kmeehan00


    For this explanation. I used to have a 2nd generation shuffle and I thought this one would be just as simple and convenient. NOT. I've been struggling all day with this feature and you've just explained it so clearly. Thank you...


    Now, if only we could get another "lock" button. So necesary.


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