Skip navigation

iPhone 5 time and date issues

121009 Views 715 Replies Latest reply: Apr 13, 2014 3:48 AM by TheStevoExpress RSS Branched to a new discussion.
  • Sallyjlee Calculating status...
    Currently Being Moderated
    Oct 14, 2012 5:30 AM (in response to Hyperyellow)

    I am having the same random time and and date switch on my Verizon iPhone 5 in western NC

  • Indy7778 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 7:48 AM (in response to Hyperyellow)

    Having same problem here in South Carolina with my new IPhone 5.  Will turn off LTE to see if it makes a difference.  Hurry up Verison and fix this!  I'm surprised this hasn't received more national attention.....seems like it's happening everywhere.

  • Builder1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:30 AM (in response to Hyperyellow)

    I am pretty sure I can confirm that turning off LTE fixes the problem. (I should say it prevents the problem, it's not a desirable solution but at least it allows uninterrupted use of your basic phone features) go to: settings>general>cellular>turn off LTE... I hope Apple and Verizon fix this soon. Without LTE I could have just kept my old iPhone!

  • Builder1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:31 AM (in response to Builder1)

    I live in central Illinois and have had the problem almost everyday since getting my iPhone5. Once deactivating LTE I have had 3 days of no issues.

  • Jrberk122 Calculating status...
    Currently Being Moderated
    Oct 14, 2012 9:32 AM (in response to Hyperyellow)

    As I said its the time problem between the 3G and 4G towers.

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:34 AM (in response to Hyperyellow)

    Verizon Wireless is having problems setting times evenly between the towers and has been brought to their attention

  • akramh Calculating status...
    Currently Being Moderated
    Oct 14, 2012 9:35 AM (in response to Jrberk122)

    I have the same issue in Western WA on my two Iphone5 from Verizon. I erased my phone and restored it back on. I can see their is a carrier update. Do you think that carrier update my be the issue? Anyone ran into that carrier update?

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:37 AM (in response to Hyperyellow)

    Probably a fix. What is the update version and what is the one on your iPhone?

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:37 AM (in response to Hyperyellow)

    Before you do the update ^

  • akramh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:41 AM (in response to Jrberk122)

    I have version 13.1 right now, haven't applied the update yet. It doesn't say what is the carrier version it wants to update to. It just asks to restart my iphone to apply a carrier update.

     

    Can you find the KB article for the latest verizon Iphone carrier updates?

  • rwmseattle Calculating status...
    Currently Being Moderated
    Oct 14, 2012 9:42 AM (in response to Hyperyellow)

    People of iPhone world.  It's confirmed.  It's a 3G to LTE issue.  It's also happening on droid phones.  That being said you can easily say its a Verizon issue but I really do not care. Just fix it. A restore I'd not going to help squat.  Overall I really enjoy having Verizon but c mon.  Who would have missed such an obvious error in testing. They theory is having some experience with this is I believe Verizon had a pretty big rollout of LTE right around the iphone5 launch but still this seems like an obvious test issue.  Oh we'll. please whomever fix soon.

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:42 AM (in response to Hyperyellow)

    Go to Settings > General > About and go down until you see it say version : Verizon _.__ what is that number?

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:46 AM (in response to Hyperyellow)

    Sorry I just read it again I now understand you have 13.1. Sorry I am out of it today a little. Please apply the carrier update. It might fix it. It is a 3G and 4G connection/Network problem that Verizon has configured wrong and they are trying to fix it. Me followed by probably all of you guys and many others had brought it to Verizon's attention. I dot think the carrier update fixes it but I would update it anyway. I don't see a fix coming out for another week or two. Maybe more. Hoping earlier but they have to do what they have to do.

  • Jrberk122 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:47 AM (in response to Hyperyellow)

    This is infact a NATIONWIDE ISSUE.

  • akramh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2012 9:58 AM (in response to Jrberk122)

    Ok I tried the update and still it says Verizon 13.1!!

     

    I am wondering if that update was the reason!

     

    The second iphone i haven't erased it still has the issue and says Verizon 13.1. I am tempted to erase it again and keep it without that carrier update.

1 ... 17 18 19 20 21 ... 48 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (20)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.