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Photo Booth Audio and Video not in sync!

31705 Views 42 Replies Latest reply: Feb 10, 2013 9:51 PM by hallboyone RSS Branched to a new discussion.
  • Simonp123456 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 3, 2012 6:18 AM (in response to Singerman13)

    I have this problem too ( and it's not fixed on the latest update )

     

    I am frankly amazed at how Apple have been able to systematically annoy me since I biught my iMac.

     

    First they broke 'target display mode' , then they stopped my file sharing working.. then they managed to invent a full screen mode that renders my second monitor useless.

    Next take the superbly smooth graphics of expose and replace them with the slow and jerky 'mission control' ... And now for good measure  take a simple app. that I use on a regualr basis and brake  that !

     

    It's like they know exactly what to do to upset people (me)  !

     

    Sorry for the rant and I'm not saying that I am not equally enthralled in other areas of my 'Apple product experience'.. but I mean, come on.. photobooth ? How can they break that ? It's the one thing that people first play with in the Mac store for goodness sake !

  • Tannubyky Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 3, 2012 4:08 PM (in response to Simonp123456)

    Have you tried face time on your computer? Ive been having trouble with FaceTime video/audio being out of sync as well as photobooth!

  • lylock700 Calculating status...
    Currently Being Moderated
    Oct 5, 2012 6:42 AM (in response to Singerman13)

    I GOT THE SAME PROBLEM TOO!!! Its my first time n I got this latest Mac pro retina ... juz a simple video taking cause me so much trouble... pretty annoying!!! APPLE PLS FIX YOU MOUNTAIN LION !!!

  • Tannubyky Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 5, 2012 4:49 PM (in response to Tannubyky)

    Photobooth seems to be working fine for me now. I'm on 10.8.2

  • jojon89 Calculating status...
    Currently Being Moderated
    Oct 14, 2012 9:57 AM (in response to Singerman13)

    some problem here and I have a 10.8.2... please fix it!

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Oct 16, 2012 7:15 AM (in response to jojon89)

    •  If you have not already done so, restart Mac and

        try again.  If the problem continues,

        use Disk Utility to repair permissions.  Then

        download and apply the latest Combo Update for

        your OS.  At present, your latest Combo is here:

              http://support.apple.com/kb/DL1581

     

    • Repair permissions again immediately following the system restart

       that completes the Combo update.

     

    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, contact Apple or an Apple-Authorized Service Provider for service.

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

  • MacKrazy Calculating status...
    Currently Being Moderated
    Nov 1, 2012 8:01 AM (in response to EZ Jim)

    EZ Jim,

     

    Thanks for your post. I was experiencing the same problems reported by many here on my new Macbook Air 2012 version with Mountain Lion. I repaired permissions and installed the Combo update you linked to (even though I was supposedly already on 10.8.2) and now the problem is gone. Thanks again for your help!

     

    David

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Nov 2, 2012 6:58 AM (in response to MacKrazy)

    You're most welcome, David.

     

    As you have confirmed, properly applying the Combo version of updates can sometimes correct software problems even though you may already be using the same version.

     

    Thanks for letting us know that it worked for you.

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

  • lylock700 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2012 4:45 PM (in response to EZ Jim)

    I'm trying to update the latest OS combo but the window show me this ... ''OS X update combined cant be installed on this disk. This volume does not meet the requirements for this update'' .... what is that suppose to mean >< ... appreciate for the help TT

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Nov 15, 2012 6:52 AM (in response to lylock700)

    lylock700 wrote:  .... what is that suppose to mean ...

    What it says: the volume you are trying yo update apparently does not meet the minimum system requirements of the combo you are attempting to apply

     

    (1) Restart your Mac, repair permissions, download a fresh copy of the Update, and apply the update again.

     

    (2) If the error message repeats, perhaps you are trying to use a Combo Update for an OS X version different from the one installed on the system volume you are trying to update. Examples could be that you are trying to apply the 10.8.2 Combo to a Mac running OS X 10.7.x or earlier or to a volume that does not have any OS X version already installed.

     

    If you don't already know, you can find which Mac OS version you are using with your Mac's  > About This Mac menu command:

     

        atm.png

     

    If you cannot find the correct Combo for that version, tell us which OS X shows in the window that opens.  Example:  ver.png

     

    We can then give you a link to the compatible Combo update.

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

  • lylock700 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 23, 2012 4:32 PM (in response to EZ Jim)

    Hi Ez Jim,

     

    First of all thanks for the reply. But i'm still having the same problem after trying with ....

     

     

    Repair disk permission ( if this is the instruction u were saying) ... when it's done i restarted my mac ...

    Screen Shot 2012-11-24 at 8.14.20 AM.png

    Guess i'm having the latest updates ....

    Screen Shot 2012-11-24 at 8.17.02 AM.png

    After restart and try to install the combo update this appear again ><

    Screen Shot 2012-11-24 at 7.54.37 AM.png

     

    So you have any more ideas? ><

     

    Thanks for the help.

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Nov 24, 2012 7:38 AM (in response to lylock700)

    You're welcome.

     

    Thanks for the clear response!  Now for some more ideas:

    lylock700 wrote: ... Repair disk permission ( if this is the instruction u were saying) ... when it's done i restarted my mac ...

     

    (1)  This is the instruction I posted in the first item of my previous reply.  However, It might be important that you restart Mac before repairing permissions, NOT afterward as you write in your response.

     

    Because you will not be able to refer to these instructions while doing the following, you may want to print these suggestions so you can see them while you are performing them:

     

    • Print these instructions if desired.

     

    • Restart your Mac one more time. 

     

    • As soon as the Mac restarts, repair permissions again.  Do NOT restart Mac again after repair!

     

    • Download a fresh copy of the http://support.apple.com/kb/DL1581 10.8.2 Combo update

     

    Do NOT restart Mac after the download.  Immediately try to apply the 10.8.2 Combo.

     

    • If the update works, repair permissions again as soon as the Mac restarts at the end of the update.

     

    (2) If the update does not work when you try the above instructions, use OS X's Recovery feature http://support.apple.com/kb/HT4718 to repair your hard drive Then use your Mac's  > Software Update... menu command to see if the 10.8.2 update is needed.  If Software Update... shows your software is up to date, your Mac should work,

     

    If Software Update... shows that  the 10.8.2 update should be applied, quit Software Update..., restart Mac, and try reapplying the Combo Update again using these instructions.

     

    (3) If nothing we have suggested gets your Mac working properly, reinstall OS X using the http://support.apple.com/kb/HT4718 reinstall directions.

  • Waldstein Calculating status...
    Currently Being Moderated
    Nov 26, 2012 7:11 AM (in response to Singerman13)

    Hi,

     

    I have a MacBook Pro, OS X 10.8.2 (12C60) 2.6Ghz 8GB RAM three month old, and out of warranty.

    With the same error, if I make a video with Photo Booth tone and picture not in sync. The tone comes

    seconds later us the pictures.

     

    Has Apple announced a update for this problem?

     

    Herbert

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Nov 26, 2012 7:28 AM (in response to Waldstein)

    Waldstein wrote: ... I have a MacBook Pro ... three month old, and out of warranty...

    If you are in the USA, Apple's warranty on its Mac hardware is one year:

     

      http://www.apple.com/legal/warranty/products/mac-english-a.html

     

    You can check warranties for other locations or Apple products at

       http://www.apple.com/legal/warranty/

     

    Waldstein wrote: ...Has Apple announced a update for this problem?

     

    You can check for all announced Apple updates that apply to your Mac by using

    your Mac's  > Software Update... menu command. (You must be connected to the internet.)

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.2

  • Waldstein Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 26, 2012 8:04 AM (in response to Singerman13)

    Thanks EZ Jim,

     

    I'm from Germany and the warrenty for hardware is also one year.

    On the support side of Apple I give my serial number on

    and the answer is the warrenty is out of time

    I buyed the MacBook Pro in the Apple shop Berlin at 25.08.12 ???

     

    I think my problem is not a hardware problem, I read on the net

    that the OSX has a problem with Photo Booth.

     

    Sorry for my bad english

     

    Herbert

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