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WIFI antenna issues

265 Views 4 Replies Latest reply: Oct 14, 2012 5:04 PM by Play13md RSS
Play13md Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 13, 2012 11:07 PM

Is anybody else experiencing slow wifi speeds or no ability to connect to their wifi unless they right next to it? Well I'm having that exact problem. I'm on my second 32gb black iPhone 5 and nothing has helped. My phone has a front and back screen protector on it and it has a two part case as well. The sleeve is rubber while the shell is hard plastic. For the fun of it I took the phone out of the case and low and behold the phone was able to find my wifi signal at the other end of my house. I put my phone back into the rubber sleeve only and lost 2 bars. I removed it and had all three bars showing. I then put the rubber sleeve back on and lost two bars again. I put the plastic hard case on as well and lost my wifi connection altogether. It couldn't even find the signal. I removed both the case and the sleeve and wifi was back. As for the speed the speed was also fine when the rubber sleeve and plastic shell case was removed. I put the rubber sleeve on and only had one bar of service and did a speed test. Speeds where around .56 Mbps. I removed the rubber sleeve and all three bars where back and now my speed was at 2-3 Mbps, which is good for this router and the speed my ISP gives me at this location. So my worst fear for this phone has come true, its a hardware issue and I don't see how apple can fix it this time. I keep all my phones in cases and have never experienced this issue until the iPhone 5. Going back to apple and returning this phone and hoping it is just a defective phone and not another iPhone 4 issue with the antenna being placed in a bad spot. If anybody has any ideas let me know.

iPhone 5, iOS 6, Black 32 gb
  • diesel vdub Level 7 Level 7 (20,665 points)
    Currently Being Moderated
    Oct 14, 2012 6:56 AM (in response to Play13md)

    Nothing in your posting indicates a hardware issue.  Instead it clearly shows that the case is interferring.

     

    The solution, use a different case.

  • diesel vdub Level 7 Level 7 (20,665 points)
    Currently Being Moderated
    Oct 14, 2012 1:35 PM (in response to Play13md)

    No fan boy here... just intelligent and capable of drawing conclusions based on the information provided.

     

    Based on your first posting (either deliberately missing information or creative additonal problems in subsequent posting) there is no hardware issue, but rather an issue with the case.

     

    Something further proved by putting an iPhone 4 in this same case and experiencing a very similar issue.

     

    Now you've added the additional issues of having Wi-Fi connectivity problems when the device is in a certain orientation.

     

    Do you simply make up problems to prove your point? Or did you simply fail to mention them in the inital posting?

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