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HT5527: iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

Learn about iCloud: Complimentary storage upgrades for former MobileMe members expired on September 30, 2013

HT5527 iCloud storage extension and Mail application problems

234 Views 2 Replies Latest reply: Oct 14, 2012 5:38 PM by passerine RSS
passerine Calculating status...
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Oct 14, 2012 11:40 AM

My ability to send (but not receive) emails from Mac Mail has failed.  The mail connection doctor diagnostics confirm this. It is suspiciously timed right after I got an email about the extension of my storage for another year.  Could it be related?

 

Other random facts:

 

I can still send emails from iCloud webmail and my iPad...just not Mail on my MacBook Pro laptop.

 

I am still running OSX 10.5 (old machine, doesn't meet iCloud requirements), so had to go through some steps in the spring to retain my MobileMe email account.  This has worked up until now.  I got an email in august that I was running out of room, but took no action.  I cannot check my account status b/c my system preferences does not show iCloud...only my old MobileMe, which is clearly deactivated.

 

I'm confused. 

 

kevin

Macbook Pro, Mac OS X (10.4.10)
  • pvonk Level 6 Level 6 (13,670 points)

    Apple is in the process of converting all of its email accounts to @icloud.com.  It could well be that this process permanently disconnects older OSX versions such as yours.

     

    Try to log into icloud.com with your old ID using a browser.  If you can get in, check the mail page.  If you can't then the recent changes have denied you access to the new icloud.

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