3 Replies Latest reply: Oct 14, 2012 7:51 PM by diesel vdub
sjlogghe Level 1 Level 1 (0 points)

My new iPhone won't connect to a wifi with a password.  It keeps telling me the password is incorrect - but I know it isn't.  Help, please!!!


iPhone 5, iOS 6
  • 1. Re: iPhone 5 wifi password issues?
    diesel vdub Level 7 Level 7 (21,935 points)

    Enter the correct password.

  • 2. Re: iPhone 5 wifi password issues?
    sjlogghe Level 1 Level 1 (0 points)

    If you read my post, the password I'm entering is not incorrect.  Everything else in the house works with the password I'm entering - multiple ipads, Mac, family's phones, Apple tv, not to mention my previous iPhone - before I upgraded to the 5.

     

    Does anyone have any helpful advice for me??  Anyone else having this problem?

  • 3. Re: iPhone 5 wifi password issues?
    diesel vdub Level 7 Level 7 (21,935 points)

    Power cycle the router.

    Forget the network connection on the iPhone.

    Attempt to connect again using the correct credentials.

     

    I only stress "correct credentials" because I've seen many posts where people report similar issues and insist they are using the correct credentials only to come back and admit that they were actually mistyping the password, hence the issue.