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can't send emails

306 Views 9 Replies Latest reply: Oct 14, 2012 6:52 PM by waccawgt RSS
waccawgt Calculating status...
Currently Being Moderated
Oct 14, 2012 6:00 PM

I just set up my iphone 4 and added three email accounts. The first account was an AOL account and I was initially able to both receive and send emails.  Then I set up a verizon account and an exchange account and I am not able to send mail on any of the email accounts.  I can receive mail, just not send it.  Is there a setting I need to change or is something else going on?

iPhone 4, iOS 6
  • Ocean20 Level 6 Level 6 (12,245 points)
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    Oct 14, 2012 6:23 PM (in response to waccawgt)

    CHeck the settings you have for the outgoing Mail server to make sure it is correct.  Go to Settings/mail,contacts etc then tap on > beside your mail account then in the account window tap on the > then go down to outgoing mail server and look at the setting there.  Make sure you have , on the next page ON for primary server and ON for other SMTP servers

  • Ocean20 Level 6 Level 6 (12,245 points)
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    Oct 14, 2012 6:36 PM (in response to waccawgt)

    Try rebooting the phone and see if that makes a difference

     

    Restart iPhone: Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, hold down the Sleep/Wake button until the Apple logo appears.

  • Ocean20 Level 6 Level 6 (12,245 points)
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    Oct 14, 2012 6:37 PM (in response to waccawgt)

    The send button is greyed on mine too until I enter something in the TO field

  • Ocean20 Level 6 Level 6 (12,245 points)
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    Oct 14, 2012 6:40 PM (in response to waccawgt)

    Dont feel bad.  Sometimes it is the obvious that causes the most trouble

  • ken5 Level 1 Level 1 (60 points)
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    Oct 14, 2012 6:40 PM (in response to waccawgt)

    I could not send emails either till I added my password to the outgoing.

  • Ocean20 Level 6 Level 6 (12,245 points)
    Currently Being Moderated
    Oct 14, 2012 6:44 PM (in response to waccawgt)

    Here is a good one.  Tell someone that your calculator cannot divide 361 by 19.  Try it and you will see what I mean.  At least until the penny drops and you realise that 19 squared is 361!

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