9 Replies Latest reply: Oct 14, 2012 6:52 PM by waccawgt
waccawgt Level 1 Level 1 (0 points)

I just set up my iphone 4 and added three email accounts. The first account was an AOL account and I was initially able to both receive and send emails.  Then I set up a verizon account and an exchange account and I am not able to send mail on any of the email accounts.  I can receive mail, just not send it.  Is there a setting I need to change or is something else going on?


iPhone 4, iOS 6
  • 1. Re: can't send emails
    Ocean20 Level 6 Level 6 (13,170 points)

    CHeck the settings you have for the outgoing Mail server to make sure it is correct.  Go to Settings/mail,contacts etc then tap on > beside your mail account then in the account window tap on the > then go down to outgoing mail server and look at the setting there.  Make sure you have , on the next page ON for primary server and ON for other SMTP servers

  • 2. Re: can't send emails
    waccawgt Level 1 Level 1 (0 points)

    I have double and triple checked all the outgoing settings and even compared them to the mail settings on my other apple devices and can't figure out what's going on.  The send button on my email is grayed out and I still can't send emails.

  • 3. Re: can't send emails
    Ocean20 Level 6 Level 6 (13,170 points)

    Try rebooting the phone and see if that makes a difference

     

    Restart iPhone: Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, hold down the Sleep/Wake button until the Apple logo appears.

  • 4. Re: can't send emails
    Ocean20 Level 6 Level 6 (13,170 points)

    The send button is greyed on mine too until I enter something in the TO field

  • 5. Re: can't send emails
    waccawgt Level 1 Level 1 (0 points)

    Yeah, I just figured that out.  I have to write something in the body of the email and then it isn't gray.  Thanks for your help.  I feel like a total idiot!!!!

  • 6. Re: can't send emails
    Ocean20 Level 6 Level 6 (13,170 points)

    Dont feel bad.  Sometimes it is the obvious that causes the most trouble

  • 7. Re: can't send emails
    ken5 Level 1 Level 1 (60 points)

    I could not send emails either till I added my password to the outgoing.

  • 8. Re: can't send emails
    Ocean20 Level 6 Level 6 (13,170 points)

    Here is a good one.  Tell someone that your calculator cannot divide 361 by 19.  Try it and you will see what I mean.  At least until the penny drops and you realise that 19 squared is 361!

  • 9. Re: can't send emails
    waccawgt Level 1 Level 1 (0 points)

    That's a good one.