12 Replies Latest reply: Oct 15, 2012 3:40 PM by Lawrence Finch
smithrowe Level 1 Level 1 (0 points)

I've only been using it for a couple days but I am amazed at how quickly it goes flat, with identical use on my previous iphone 4 I was getting approx 2-3 times better life without need for recharge?

 

It was a restore from iphone4 backup, and I updated all apps as required.

 

Thoughts?


iPhone 5, iOS 6
  • 1. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    Something corrupt in the backup that you restored, possibly. Try restoring the phone again and set up as a new phone. If the battery is OK add back your email accounts and apps.

  • 2. Re: iphone 5 battery life terrible
    smithrowe Level 1 Level 1 (0 points)

    So wipe it back to factory, with no contacts or apps and use it until it goes flat?

  • 3. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    Shouldn't have to let it go flat. Just restore to factory.

     

    Actually, you might try just letting it go flat, then charge for 4 hours with the wall charger. Sometimes this solves battery drain issues without requiring a full restore.

  • 4. Re: iphone 5 battery life terrible
    smithrowe Level 1 Level 1 (0 points)

    **EDIT**

    Sorry just saw your edit!, yes I tried the 4 hr wall charge two days in a row now letting it go flat, definitely no different.

    **/EDIT**

     

     

     

    Thanks for the quick reponse.

     

    Sorry my bad, a short and poorly worded response by me.

     

    What I'm getting at though is how do I know when batery is ok in order to add the apps and contacts etc?

     

    Is there some universal indicator or test I can do? I am only able to compare what it was like before in general hours with the set of apps I run day to day if taht makes sense?

  • 5. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    If the battery goes down very little in the first 4 hours the problem is likely solved.

  • 6. Re: iphone 5 battery life terrible
    smithrowe Level 1 Level 1 (0 points)

    Sweet, will do and let you know. Thanks.

     

    On a side note, I realised I haven't used my account for a couple years and the username is my old work one, and I need to change it?

     

    Am I right in that it appears I have to

    1. change my current itunes email to details.

    2. create new Apple id with preferred email and username

    3. simply ignore the old one (there seems to be now way to delete it?)

     

    cheers

  • 7. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    Are you talking about your Apple ID or an email address in the Mail app?

  • 8. Re: iphone 5 battery life terrible
    enchantedloom Level 1 Level 1 (0 points)

    Try turning off cellular data and see if that helps. My i4 has been getting rapidly worse since I upgraded to iOs6 and yesterday I figured out it was because the phone was sending large amounts of data (I don't know where from, yet) through cellular, even though I'm connected to wi-fi. I turned off cellular data and now the battery is fine again, so the cause is a bug in iOS. Lots of people are having the problem - it's not a battery problem in itself.

  • 9. Re: iphone 5 battery life terrible
    smithrowe Level 1 Level 1 (0 points)

    Sorry Lawrence, I was talkig about the username in this support community, which is linked to the overall apple id.

  • 10. Re: iphone 5 battery life terrible
    smithrowe Level 1 Level 1 (0 points)

    Thanks Lawrence and enchanted

     

    I wonder if the extra data is coming from the setup option whereby you could allow apple to collect usage data? I though "Why the **** not" but perhaps this is constantly happening? There appears to be no option to turn that off now either?

     

    I am testing both my wifes and my iphone5 hers was at 100% and mine was at 55%. Our settings are the same now, where we are just on the 3G network for cellular data and then wifi when we are home/work.

     

    Will let you know how I go...

  • 11. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    If you have purchased content using your Apple ID you should change the email address on it and set up new account info in iTunes. That way your content will still be playable. If you haven't you can just ignore the old one and create a new one.

  • 12. Re: iphone 5 battery life terrible
    Lawrence Finch Level 7 Level 7 (25,950 points)

    The usage data that Apple collects does not amount to much, but you can turn it off in Settings/Privacy/Location Services/System Services (all the way at the bottom).

     

    You can also turn it off in iTunes, but this does not use over-the-air data. To do that connect the phone, right click on it in iTunes, and choose "Reset Warnings". The next time you sync you will be asked again and you can say "no".