HT204545: iTunes: Unable to sync photos

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timsf007

Q: Most of my photos are not available in iTunes

When I sync my iPod or iPhone to iTunes, only approximately 600 photos are available for syncing....I have almost 7,000 photos.   All the photos appear in iPhoto.  All my software is up to date.   I tried clearing out the iPod Photo Cache as suggested by others. 

 

I have recently cleared out the following Cache to free up disk space:

 

  1. ~/Library/Caches/
  2. /Library/Caches

 

Any Help would be appreciated. 

MacBook Pro (15-inch Early 2008), OS X Mountain Lion (10.8.2)

Posted on Oct 15, 2012 1:25 PM

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Q: Most of my photos are not available in iTunes

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  • by whatheck,Helpful

    whatheck whatheck Oct 15, 2012 2:31 PM in response to timsf007
    Level 5 (4,092 points)
    Oct 15, 2012 2:31 PM in response to timsf007

    You can try to test with a new or alternate iPhoto library, to find out if the problem is only with the large and older 7,000 photo library.

     

    Then try rebuilding the large iPhoto library (or just skip to this step, it shouldn't hurt anything).

    All you have to do is hold down the Command and Option keys when you start iPhoto to see the rebuild options.

  • by timsf007,

    timsf007 timsf007 Oct 16, 2012 10:52 AM in response to whatheck
    Level 1 (0 points)
    Oct 16, 2012 10:52 AM in response to whatheck

    I went straight to the rebuild....no luck.   There does not seem to be any logic to the photos that are read by iTunes.  I thought stuff like this was not supposed to happen with a Mac.  

     

    Many thanks.

  • by DocBrown88,

    DocBrown88 DocBrown88 Oct 19, 2012 7:43 PM in response to timsf007
    Level 1 (0 points)
    Oct 19, 2012 7:43 PM in response to timsf007

    Same problem here. =[

     

    iPhoto: 20.299 photos.

    iTunes "see" only 2.318 photos.

     

    Apple genius... help?

  • by timsf007,

    timsf007 timsf007 Oct 21, 2012 5:51 PM in response to timsf007
    Level 1 (0 points)
    Oct 21, 2012 5:51 PM in response to timsf007

    Here is an update...

     

    I called Apple, they said the problem most likely is a corrupted iPhoto Library.  (I remember getting an error message regarding my photos after I installed the latest version of iPhoto.)

     

    He began to walk me through the process.   He said to first export my library.   He recommended that I put it on my desktop.  Not enough room so I plugged in my external hard drive.    It was taken forever so I made arrangements to call back.   Well I left for awhile and when I came back I got an error message that it could not be completed.  

     

    BUT, when I plugged in my iPod/iPhone I now had 1700 photos available for download.  

     

    I called Apple again.  This person agreed it was a corrupted iPhoto file.   She believed that it probably got corrupted when I updated iPhoto most likely because my harddrive does not have enough room.  I have maybe 5GB left.  She recommended copying my files and trying to rebuild them. 

     

    I am debating whether to migrate my iMovie files to another disk to free up space and try again.  Or waiting for the new iMacs to be released which might be as soon as this week and then try.