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HT1338: OS X: Updating OS X and Mac App Store apps

Learn about OS X: Updating OS X and Mac App Store apps

HT1338 Software Update

654 Views 15 Replies Latest reply: Nov 14, 2012 11:22 AM by baltwo RSS
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basenjimom22 Calculating status...
Currently Being Moderated
Oct 16, 2012 8:51 AM

Software update starts, then update window with available updates never shows.  Updater appears still open in dock, clicking on it does nothing.  This has now happened on 2 computers I oversee.  Any suggestions?

iMac, Mac OS X (10.6.8)
  • baltwo Level 9 Level 9 (59,145 points)
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    Oct 16, 2012 12:39 PM (in response to basenjimom22)

    Step one is to create a new admin user account, log into it, and see if the problem persists

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
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    Oct 16, 2012 1:41 PM (in response to basenjimom22)

    create a new admin user account.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Oct 16, 2012 1:58 PM (in response to basenjimom22)

    I never yell at moms.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
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    Oct 17, 2012 10:09 AM (in response to basenjimom22)

    Boot with your original admin account, pop in the Snow Leopard install disc, restart holding down the C key, reinstall the OS, launch Disk Utility (in /Utilities), repair permissions, and restart. Try Software Update.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Oct 19, 2012 11:18 AM (in response to basenjimom22)

    Then, only other thing to try is to install SL onto an empty volume. On first boot, just set it up using the same username & password combo you're currently using, w/o doing any migration, and see if SU works. If so, then update to 10.6.8. If it still works, then launch the Migration System app in /Utilities and migrate only your apps, nothing else. Now, you'll have to do the tedious resetting of preferences for the original, but borked account, and transferring of data from your old user account to the new one. If everything still works, backup this new volume and then migrate the other user accounts.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
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    Oct 19, 2012 1:51 PM (in response to basenjimom22)

    I recommend Crown Royal or Jack Daniels. Much more effective.

     

    BTW, now you reveal that these might be associated with school district machines. That's a whole other barrel of fish. Let us know how it turns out for you.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Oct 19, 2012 2:24 PM (in response to basenjimom22)

    basenjimom22 wrote:

    Going the Rum route, so many more possibilities.   

    That'll work, as long as it's dark Bacardi (I prefer Añejo). 

    images-1.jpeg

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
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