3 Replies Latest reply: Oct 17, 2012 1:15 AM by Ingo2711
ONU1991 Level 1 Level 1 (0 points)

iTunes will not recognize my Ipod touch.  It attempts to perform a recovery, but must restore first.  but the restore fails, gives my 1604 code.  I have switched cords, USB ports all with no success.  I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine.  Not sure where to go.  One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps.  Pleas advise.  Thanks.


iPod touch, Purchased new 12/11 -