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  • 4,980. Re: MacBook Pro Retina display burn-in?
    rrahimi Level 3 Level 3 (615 points)

    Seems like this needs to be repeated again:

     

    LGs have image retention. It could take 10 weeks before it shows up and longer for it to worsen. We're still getting reports of July customers.

     

    If you return yours within 14 days, you remain the boss. Your money is yours to spend.

     

    If you wait until after 14 falsely hoping that IR won't develop or get worse, then your money is Apple's and Apple is the boss. Not close to Apple store or AASP? Not a friendly genius in store? Not able to pass some arbitrary test? Congrats! You are s c r e w e d!

     

    My advice is to return LG unless you're certain that you can get a replacement Samsung easily.

  • 4,981. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    Hi joel,

     

    In fact I did own an LG rMBP for four months. I lived with the issue until I spontaneously decided to try for Samsung.

     

    So Im on my second Samsung replacement and both have mura, actually terribly noticeablr yellow banding. Whitepoint was bad as well, pinkish with yellow tinting but I will hold that out since I did not try calibrating with an external device. I dont see the point of arguing, however, for a display if it needs an external calibrater to get proper colors and whites.

     

    The reasoning behind my telling users with new rMBPs with LG screens is that there is one LG display rMBP in my Apple Store that has barely noticeable IR and the colors are more accurate to my eyes than its display mates. Further, some people are reporting that their LG displays from week 36 or so are still perfect with barely noticeable IR.

     

    So, one should wait out their rMBP with LG for the IR to get worse if he thinks his current display is pretty good because there is still the option to get the display shell replaced for a Samsung further down the road and the chance that the current LG display will still be perfect further in time.

  • 4,982. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    Rrahmi

     

    You do have a point. However, I have a feeling there are exceptions with LG screens as well where some with exhibit less IR than others. July customers' reporting IR may be because LG has fixed their displays in efforts to keep in contract with Apple and not break it and pay a large fine.

     

    Do note that I am speaking with context of my experience with Apple where they are willing to replace displays multiple times, even being four months into my purchase.

     

    One last point is that Samsung screens are not guaranteed to be perfect like many think they are. I've gone through two and have tested one kore and they all had serious issues. At this point, I personally would like to get a unit replacement in hopes for a fixed LG display and risk having to replace it at a later date since I'd rather have minor IR than yellow banding with a pinkish white...

  • 4,983. Re: MacBook Pro Retina display burn-in?
    RoozbehB Level 1 Level 1 (0 points)

    Seriously I don't understand why everyone here keep replacing displays!!!! it is obvious that all the screens have problem and it is due to the new technology which has a long discharge time for the transistors used in each pixel. When it takes longer time for these transistors (in LG models) to get discharged and take the new value of voltage, you will always see the shadow (or "ghost") of your previous image. and the samsung models obviously have problem in colour calibration and the dead pixels are due to the pressure which is applied when they are mounting the screen and this is only because the screen is so thin that it will get mura eventually during the screen exchange.

    Want my suggestion? do the same thing I did. Return and have REFUND. this way apple will eventually understand that they cannot sell their defective product based on the trust that they have gained from their costumers. you are just bothering yourself by replacing and replacing and replacing. the MacBook Pro with Retina Display has problem within its screen and it is inevitable to get a faulty screen. no matter how many times you repair/replace it!

    just take the cancerous part out and throw it away.. I am absolutely disappointed by this problem in the retina display!

  • 4,984. Re: MacBook Pro Retina display burn-in?
    joekljk Level 1 Level 1 (0 points)

    srhwang wrote:

     

    Rrahmi

     

    You do have a point. However, I have a feeling there are exceptions with LG screens as well where some with exhibit less IR than others. July customers' reporting IR may be because LG has fixed their displays in efforts to keep in contract with Apple and not break it and pay a large fine.

     

    Do note that I am speaking with context of my experience with Apple where they are willing to replace displays multiple times, even being four months into my purchase.

     

    One last point is that Samsung screens are not guaranteed to be perfect like many think they are. I've gone through two and have tested one kore and they all had serious issues. At this point, I personally would like to get a unit replacement in hopes for a fixed LG display and risk having to replace it at a later date since I'd rather have minor IR than yellow banding with a pinkish white...

     

    Dude you don't get it, they can't "fix" the problem, its a symptom of AH-IPS technology. Unless they change the tech, IR will exist. Sorry about your Samsung experience, mine is completely different, have you calibrated your display? Here are the results from a UGRA UDACT test I did...

    Report 20121017 15-14 full.jpg

    2.jpg

    3.jpg

    4.jpg

    5.jpg

    6.jpg

    7.jpg

  • 4,985. Re: MacBook Pro Retina display burn-in?
    joekljk Level 1 Level 1 (0 points)

     

  • 4,986. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    Yes I had my four months old LG rMBP replaced with Samsung displays twice, both faulty with yellow banding and mura. Im debating on whether to get it replaced with a Samsung again or to escalate and get a refund. However I did get a student discount at that time so I will be losing out on quite a bit (I think $300) if I get another rMBP. Maybe I can wait until next year and get an updated model.

     

    I envy those who are lucky enough to have receivef perfect displays... or not OCD enough to notice tinting and mura?

     

    Roozbehb has a point though... Hmmm.

  • 4,987. Re: MacBook Pro Retina display burn-in?
    MalliR Level 1 Level 1 (0 points)

    Hi,

     

    I ordered by rMBP(2.3/16/256) on Oct 8th and I got my laptop today. The display and machine information or below

     

    Terminal Result:

     

    Color LCD

    LP154WT1-SJA1

    DCN238703ZEF49JAP

     

    So its LG Screen

     

    Apple Serial Number Info

     

    Serial Number: C02J********4
    Model:- MacBook Pro (Retina, Mid 2012) (CTO)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the second half of 2012.
    Build Week- Week 15 (April) or week 42 (October)
    Production Nr.:- This unit was number 467 to be built that week.

     

    Tested for IR and I have none till now. I will be testing frequently for a week to find out if I have IR issues. If I see any IR issue. I will return and ask for refund. I feel its better to get second generation rMBP, if the issue exist with my laptop.

     

    I will keep you guys posted..

  • 4,988. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    oSBKo wrote:

     

    Even though I'm past my 14 days does anyone reckon I'd be able to get a completly new machine? or would it be better just to get the screen replaced?

     

    I would suggest the screen replacement, but, if possible, don't go to an Apple Store, go to an authorized Apple dealer that's certified to replace Retina displays. Ask them to replace it with part # 661-7171.

  • 4,989. Re: MacBook Pro Retina display burn-in?
    Motorcyclerider12 Level 1 Level 1 (0 points)

    After reading this and having to return one faulty Samsung already. And now having an LG with no issues for the two days of owning it. Would I be better off just returning my rMBP for an non rMBP pro? Or going back with Dell which I have had 0 issues with after 5 different machines. I can get a top shelf dell for the price I payed for a machine that my or maynot have display issues down the road.

  • 4,990. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    At the end of your day, it's at your discretion, your decision, and no one else should influence your decisions because they are not you. Ask yourself questions like is it worth risking? Will you never regret getting a Dell? Will you miss the Retina display? Etc.

     

    Motorcyclerider12 wrote:

     

    After reading this and having to return one faulty Samsung already. And now having an LG with no issues for the two days of owning it. Would I be better off just returning my rMBP for an non rMBP pro? Or going back with Dell which I have had 0 issues with after 5 different machines. I can get a top shelf dell for the price I payed for a machine that my or maynot have display issues down the road.

  • 4,991. Re: MacBook Pro Retina display burn-in?
    FreshJulius Level 1 Level 1 (0 points)

    I run the string and all I keep getting is:

     

    C02HJ222F2GC

    Thunderbolt

     

    I do have a TB Display, but even after disconnecting, restarting, etc, I still get this from running the string in Terminal.

     

    Any ideas what's up?

  • 4,992. Re: MacBook Pro Retina display burn-in?
    Vespa Mod Level 1 Level 1 (0 points)

    I just received my 2.6/16/256 ordered on the 12/10.  I ran the terminal command and it shows I have a LG screen.  So naturally i ran the chessboard test to see if i had any IR out of the box.  After a 5 minute test, there was zero IR which I was happy to see.

     

    I will monitor it over the next 14 days to see if IR develops and if it does I will return it during my NQA period.  If it doesn't...  well, i haven't decided what to do at that point, i'm leaning towards keeping it.

  • 4,993. Re: MacBook Pro Retina display burn-in?
    Barry Fisher Level 3 Level 3 (655 points)

    Yeah, I used to use a Spyder 2, and then when I got my iMac mid 2010 it got an eye 1 display and I actually really liked that unit.  So when I got the rMBP it came with Mt. Lion loaded, which doesn't support the ey1 display, so I would have to get the eye 1 display pro.  I know this is a good unit, Spyder 4 I will look at.  I'm familiar with their software they both let you do a before/after comparison.  I think the Spyder 4 may be a newer design than the I1pro so on and so forth.  Thanks to you and Schwang. 

     

    Now let me offer a good thread to look at regarding the various strengths and why some professionals, but certainly not all like one over the other.  A lot of it depends on the software incuded and its ability to let you choose native white point which is of varied importance to some. They all give you choices of the standard 5500 or 6500 or D55, D65 (similar but again technically different.)  Some of the software allows you to actually choose the temperture, ie 6000, 5998 etc. I remember at the photo department of the school I was going to, they were calibrating their monitors and printers with supporting viewing stands, at 6000K. They even generated profiles for populer papers to work at 6000K.  So you see the calibration process extends beyond just the monitor.  But stay tuned. Some of the software allows you to also profile your printer, and other devices, ie projects etc. The I1 models such as the display pro allow the most choices but are more expensive.  Choosing the white point is real important to matching screen to print, but some believe that the basic settings all the programs provide are quite sufficient.  Profiling the printer I think used to be more important as in the example above of a 6000K white point. (some will disagree) but now if you are printing yourself most of the papers have pretty good print profiles with them and you don't need to profile the printer so much if you are using standard white points, and don't forget, the eyeball comes into play as well.  Point of calibration is to match screen and print so you can cut down on the ink and paper you have to use to get the print that matches the screen. I know some pros that never calibrate, use an iMac out of the box and do it so much that they eyball huge prints with no test prints.  Anyways, some high end professionals, especially in both commercial photography and video where really precise color reproduction for files that are getting passed around, or that used specified color for printing, such as Pantones etc.  really require the high end and exact color matching.  For instance if you are doing a Marlboro read commercial where you will show the pack, you had better have the precise red. (even though the print houses will also compensate) but it saves time and money if things are matched up to begin with.  The exciting thing about the rMBP monitor is that one, because of its color depth and color gamut range, it is one of the very few lap tops where the color can be calibrated enough to use in pretty serious corrections.  This is something the older or current non-retina displaysreally don't do.  You will see lots of threads around on photo forums that talk about how most laptops, even the beautiful MBPs were ok for working in the field, but not for really accurate color and tonal processing.  That has now changed (if they would just get the screen problems  worked out).

     

    Check out this thread on Photo.net, It gives a good basic rundown and a couple of guys on this thread really understand the physics of calibration much, much better than I do.  Sorry for the long/windy post.

     

    http://photo.net/digital-darkroom-forum/00aTQV

  • 4,994. Re: MacBook Pro Retina display burn-in?
    Barry Fisher Level 3 Level 3 (655 points)

    I'm sorry , was this a test you ran for your Samsung or LG?  It seems to say at the top that the monitor failed the test.  This looks like a test for certification of the monitor to an industry standard like S.W.O.P. or something?  Sorry for my ignorance, just curious.  Actually, I wonder if the rMBPs are S.W.O.P. certified. hmmm