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Apple maps very disappointing

246908 Views 2,250 Replies Latest reply: Jul 2, 2013 4:18 AM by Meg St._Clair RSS
  • trudylyn Calculating status...
    Currently Being Moderated
    Oct 17, 2012 1:39 PM (in response to sdc01)

    I'm with you on this one.  I was already disgusted and very frustrated with the lack of Flash Player support which became even more evident when I got my iPad and half the websites I go to don't work and I have to switch over to my laptop.  Other frustrations abound but you get 'hooked' by the ease of use via icloud, altho some of the apps like pages really suck.  Now the removal of google maps app is really the last straw.  Thankfully I have not upgraded to the new ios and won't because I am doing my homework and intend to switch to adroid based hand held devices and I'll figure out how to make the 'ease of use' still work thru apps etc.  This last move is a clear indicator of the major drawback of using an ego driven 'closed system'.  That's why larger corporations and users world wide still prefer the adroid open system.  Sorry I ever switched over to the MAC platform.  You get sucked in.  I was never enamored, but this really is the last straw.  I can't really afford to move off the MAC platform for my computers but hand held devices is another matter.  Bye bye IOS!

  • Chris CA Level 9 Level 9 (73,395 points)
    Currently Being Moderated
    Oct 17, 2012 3:53 PM (in response to trudylyn)

    trudylyn wrote:

     

    I'm with you on this one.  I was already disgusted and very frustrated with the lack of Flash Player support

    Yes it is a shame (to some) that Adobe does not support Flash and has never made Flash for iOS.

  • LilyThePink Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2012 3:54 PM (in response to John Potts)

    I totally agree with John. Google maps was one of the main functions I used my ipad2 for. I was highly satisfied. I decided to update to ios6 based on Apple implying it would include the most powerful mapping service ever.In the UK it is awful, the first time we used it we got completely lost and there were many errors as mentioned by previous posters. Apple have admitted they fell short of their commitment.  There should be the option to downgrade but I can see that it isn't a simple process as not only would Apple have to allow it but other updated apps would then also have to downgrade, app developers have not anticipated that this would ever be required.

     

    There have been suggestions that customers should stop complaining and buy an android device if they don't like ios6. This would involve further costs and can only be considered if a refund was due.

     

    I have contacted Apple in writing and I believe a reply is being sent refusing under the basis of buyers remorse. I completely dispute this is buyers remorse.

     

    I feel like Apple are apologising for the error but aren't making any practical assistance to customers in the short term. The alternatives including Google maps through a web browser offer an inferior experience when in areas with poor signal. It could take many months even years before the functionality equals that of Google maps.

     

    I would also like to respond to the suggestion that maps on a phone are just an extra. For a pay as you go iPhone you are looking at a cost of around £600. A standard phone can be less than £200. You pay a premium price for the extra functionality and expect the included apps to work.

  • luteslinger Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 17, 2012 4:30 PM (in response to Shilts9)

    Just my Map vent--my experience is a dozen WTH's per use, sorry..nothing technical ya'll don't already know....I have been using Job's products since the 70's when he worked in Portland. While he was driving this company, if he took a wrong turn, I never minded because an off-road ride with him was still fine (no map pun intended).

     

    I would have to believe if he was alive, people would be humiliated first and then fired.

     

    Attila the Hun had major accomplishments during his reign of power. When he died, his empire could not sustain itself. This is what I see with Apple. Without Jobs, Apple is not equiped to support his core vision. Microsoft is able to support theirs. Unless we see firings and public humiliations...I have lost faith in this company for the very first time and it might be time to venture into a "brand" new world.

  • etresoft Level 7 Level 7 (23,900 points)
    Currently Being Moderated
    Oct 17, 2012 6:29 PM (in response to sdc01)

    sdc01 wrote:

     

    I will say this, come January 2013 and Apple hasn't responded by allowing their customers the choice of using iMaps or Google maps, my next phone will be an Android. Yes, I am just one customer but I suspect many others are thinking the same. For me, there are critical reasons why I need Google Maps.

    What everyone seems to be missing is the fact that Google Maps are Google Maps. Apple cannot include Google's services on its devices without Google agreeing to that. There was no agreement because Google wanted to be able to cross reference the content of your gmail with your current location to give you ads for stores that you just happen to be driving past.

     

    You can write letters and demand Google Maps all you want, but there is nothing Apple can do. That agreement was expiring and Apple values the privacy of its customers. Apple doesn't sell your e-mail to advertisers like Google does. Apple sells product directly to you. If you want Google Maps, you must get them from Google because they are the property of Google only.

  • KC7GNM Level 4 Level 4 (2,720 points)
    Currently Being Moderated
    Oct 17, 2012 6:34 PM (in response to trudylyn)

    trudylyn wrote:

     

    I'm with you on this one.  I was already disgusted and very frustrated with the lack of Flash Player support which became even more evident when I got my iPad and half the websites I go to don't work and I have to switch over to my laptop.  Other frustrations abound but you get 'hooked' by the ease of use via icloud, altho some of the apps like pages really suck.  Now the removal of google maps app is really the last straw.  Thankfully I have not upgraded to the new ios and won't because I am doing my homework and intend to switch to adroid based hand held devices and I'll figure out how to make the 'ease of use' still work thru apps etc.  This last move is a clear indicator of the major drawback of using an ego driven 'closed system'.  That's why larger corporations and users world wide still prefer the adroid open system.  Sorry I ever switched over to the MAC platform.  You get sucked in.  I was never enamored, but this really is the last straw.  I can't really afford to move off the MAC platform for my computers but hand held devices is another matter.  Bye bye IOS!

    Bye. Then don't bother posting here anymore after you switch.

  • KC7GNM Level 4 Level 4 (2,720 points)
    Currently Being Moderated
    Oct 17, 2012 6:35 PM (in response to Chris CA)

    Chris CA wrote:

     

    trudylyn wrote:

     

    I'm with you on this one.  I was already disgusted and very frustrated with the lack of Flash Player support

    Yes it is a shame (to some) that Adobe does not support Flash and has never made Flash for iOS.

    What is even more of a shame is they no long support any mobile device for flash.

  • modular747 Level 6 Level 6 (15,705 points)
    Currently Being Moderated
    Oct 17, 2012 7:12 PM (in response to le.bouch)

    If I could be bothered, I would enquire who "we" are? I would ask if you speak on behalf of others or are you from Apple after all?

    By "we" I'm referring to all the people who actually contribute to this forum and make it a useful experience for those seeking technical support.

     

    Those who are referred to as "members",  are those who come to complain and complain and complain and nothing else.  Those who help no one, and perceive their grievances as profoundly egregious to the point where no other perspective is tolerated.

    In the future you will read your posts back and cringe at what a sanctimonious half-wit you really are

    That's a real laugh - calling others a "sanctimonious half-wit".  Not sure you even know what the work means, but if you look it up you're likely to find your picture next to it.

    You are vacuously campaigning on behalf of a billion dollar corporation who could not care less whether your last breath is spent humping your Maps-crippled iPad.

    If you could actually read, you wouldn't find any defense of Apple or anything else, including the iOS 6 Maps.  It's all about YOU and your grotesquely self absorbed crusade.  There are about 10-15 of you who jacked the thread and post the same "sanctimonious" platitudes and hyperbole, ad-nauseam.  You even congratulate each other!  It's truly pathetic.

  • Nogueira Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2012 7:12 PM (in response to KC7GNM)

    KC7GNM wrote:

     

    What is even more of a shame is they no long support any mobile device for flash.

    I've got an iPhone 4s and a Galaxy Note, and so far flash is working at Galaxy Note.

  • lkrupp Level 4 Level 4 (3,085 points)
    Currently Being Moderated
    Oct 17, 2012 7:31 PM (in response to Nogueira)

    Nogueira wrote:

     

    KC7GNM wrote:

     

    What is even more of a shame is they no long support any mobile device for flash.

    I've got an iPhone 4s and a Galaxy Note, and so far flash is working at Galaxy Note.

     

    Adobe formally stopped development of Flash for mobile August 15 of this year. If your Note is ever upgraded to Jelly Bean you will find out. Flash is no longer supported on the latest version of Android. But then one of the many drawbacks of Android is that most devices never get upgrades from their manufacturers. iOS is pushed by Apple itself. Samsung, HTC, Asus, etc. decide when and if your device will get upgraded.

     

    Having looked at your profile and your incendiary picture, your continuing rants, one wonders why your are still here and why you bother to post about a company you apparently despise. Does it make you feel better, or superior? What?

  • KC7GNM Level 4 Level 4 (2,720 points)
    Currently Being Moderated
    Oct 17, 2012 7:40 PM (in response to Nogueira)

    Nogueira wrote:

     

    KC7GNM wrote:

     

    What is even more of a shame is they no long support any mobile device for flash.

    I've got an iPhone 4s and a Galaxy Note, and so far flash is working at Galaxy Note.

    As I said which you obviously did not understand the no longer support part of my statement. Galaxy Note was made with a version of android that flash was made for. You obviously don't keep up with technology and that it was announced from adobe that they will not longer support any moble device.

  • etresoft Level 7 Level 7 (23,900 points)
    Currently Being Moderated
    Oct 18, 2012 4:40 AM (in response to lkrupp)

    With Google, all things are possible.

  • stedman1 Level 8 Level 8 (49,980 points)
    Currently Being Moderated
    Oct 18, 2012 4:48 AM (in response to Shilts9)
  • CaptDavid Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2012 11:58 AM (in response to Imoved)

    I have been using Maps and TomTom side-by-side in the Seattle area and have come to prefer Maps for a number of reasons. The directions it has provided have been completely accurate, and I prefer its way of showing the various root options to chose from right up front. I also prefer the way you enter addresses with Maps compared to TomTom.

     

    The verbal directions are superior to TomTom's in many respects. TomTom talks too much, and has actually caused me to take the wrong exit with its "keep left/keep right" chatter. Maps is easier to follow in a complicated area. Maps gives you the distance until your next decision. TomTom gives you the distance to the next "change", like a street suffix name change from NE to SE. On the other hand, Maps says "take exit for W A 520 east". It would be better to say "take the exit to Highway 520 east", since we confuse "for" for "four" easier than "to" for "two" and the W A is unnecessary.

     

    TomTom loses its GPS signal halfway through the Mercer Island tunnel while Maps didn't. Maps also seems to be thinking ten to twenty feet ahead of TomTom. (I should switch back and forth between my iPhone 4s, my wife's iPhone 4, and our 3rd generation iPads to verify the accuracy of these observations.)

     

    Maps is obviously not complete. Among the bells and whistles that I hope for are:

    The ability to change color schemes for the map.

    The ability to move the Label to the bottom, change its color, or make it extra small.

    The ability to highlight an address in Yelp, Google, etc., and have it entered into Maps.

    Some different voice options, including some with "personality".

    The ability to sync bookmarks, etc, between iPhones and iPads.

     

    Maps has already taking over from TomTom most of the time and will only get better with time, and with our constructive feedback. I know some people just have to complain and make noise. But please try to offer something constructive.

  • tonefox Level 5 Level 5 (7,695 points)
    Currently Being Moderated
    Oct 19, 2012 12:25 PM (in response to CaptDavid)

    Oooooh CaptDavid - are you going to be in trouble with the "we must destroy Apple" trolls here?   ;-)

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