1 2 3 4 5 Previous Next 214 Replies Latest reply: Jun 22, 2013 10:07 AM by rab_random Go to original post
  • 30. Re: Green glow on iPhone 5 unlock screen?
    FedeMcSoul Level 1 Level 1 (0 points)

    I have this problem in all five iphone 5 that i have in my hand

  • 31. Re: Green glow on iPhone 5 unlock screen?
    Hazza42 Level 1 Level 1 (0 points)

    It's pretty likely that they will just replace the phone for you. I would suggest booking a Genius Bar appointment though to make sure your not disappointed. Although at the moment it's pretty likely that your replacement iphone will develop the glow too...

    Out of interest, does anyone here know anyone who definitely doesn't have the green glow? Every iphone 5 I've tried for more than five minutes has eventually shown it.

  • 32. Re: Green glow on iPhone 5 unlock screen?
    woltek Level 1 Level 1 (0 points)

    Same problem here. What makes it worse: it appears that it's getting worse with time, at the beginning it just affected the bottom of the screen, now it spreads to the left and right sides, too, just the top is normal. Has anybody received official statements from apple regarding the reason for this glowing?

  • 33. Re: Green glow on iPhone 5 unlock screen?
    woltek Level 1 Level 1 (0 points)

    And: it seems to happen on the lock screen only - try this: download a black photo/background, open it in "photos" and swipe/touch the same area that is green when you swipe the lock screen, nothing happens. This means also that it is probably not related to how much pressure is put on the screen.

  • 34. Re: Green glow on iPhone 5 unlock screen?
    Dannyboy1984 Level 1 Level 1 (10 points)

    I bought mine unlocked in the uk, had the glow issue, got it replaced, just started using my new one and guess what, it's back. Apple need to sort their stuff out, this isn't acceptable when I pay £600 for a handset. I used it to take a photo the other day and seen the purple haze thing that's been talked about but hadn't heard about this until now! This is getting ridiculous! I'm getting a refund now and going to keep my old 4s.

  • 35. Re: Green glow on iPhone 5 unlock screen?
    Mwongozi Level 1 Level 1 (0 points)

    Don't you think you're overreactiing?

     

    The green glow may be strange but it doesn't actually create any problems. It's gone in an instant and doesn't affect the actual use of the phone.

     

    The "purple haze" problem affects the 4S (and lots of other smartphones) just as much as it does the iPhone 5 - it's not a fault, it's an inherent property of small lenses. Don't aim your camera at the sun.

  • 36. Re: Green glow on iPhone 5 unlock screen?
    Dannyboy1984 Level 1 Level 1 (10 points)

    Not if this may develop into a more serious issue and when I'm past my warranty apple will not fix it, no, I don't think I am really. I have never had the purple haze with any of my other iPhones and the photo in question was taken inside and in a moderately lit environment. Being a photographer for a well established publication, I am also aware of the affects the light has on cameras and the fact that we use smaller apertures and lenses on several of the cameras for our set ups, this should not be an issue.

  • 37. Re: Green glow on iPhone 5 unlock screen?
    ichiuk Level 1 Level 1 (0 points)

    The worst problem for me is the flash going off before it takes the photo. because the green glow only happens on the lock screen i'm wondering if it is a software problem and an update will fix it.

  • 38. Re: Green glow on iPhone 5 unlock screen?
    kingdom207 Level 1 Level 1 (0 points)

    IMG_1997.JPGThe problem is getting worse

  • 39. Re: Green glow on iPhone 5 unlock screen?
    mac_n_cheese69 Level 1 Level 1 (0 points)

    that's actually no worse than everybody else's experience of it.  As I said in an earlier post, you won't see it (or barely) if you wake the phone if it is cold, but if it has been warm (i.e. kept in pocket), then you are more likely to see it.

  • 40. Re: Green glow on iPhone 5 unlock screen?
    mac_n_cheese69 Level 1 Level 1 (0 points)

    @Hazza42 : does your replacement phone exhibit the same problem or not?

  • 41. Re: Green glow on iPhone 5 unlock screen?
    Hazza42 Level 1 Level 1 (0 points)

    I'm afraid it does... Even worse so at times. I'm taking it into an Apple Store this weekend to get another. I was hoping for some more information about it from Apple, but theyve remained quiet about it, which tends to suggest its not a too widespread problem, maybe even just a faulty batch.

  • 42. Re: Green glow on iPhone 5 unlock screen?
    mac_n_cheese69 Level 1 Level 1 (0 points)

    i'm still willing to live with it for now - especially since it's more than likely i'll get another with the same problem (for now).  It could just be me but I also think the spread of the green glow is getting bigger over time too.

  • 43. Re: Green glow on iPhone 5 unlock screen?
    woltek Level 1 Level 1 (0 points)

    I talked to an apple consultant about it - he said the problem isn't known at apple.

    I cannot imagine this.

    I will live with the geen glow, wait if there is a software update that fixes it, if not

    I'll get a new one as soon as delivery times habe slipped to "ships in 24 hours".

  • 44. Re: Green glow on iPhone 5 unlock screen?
    woltek Level 1 Level 1 (0 points)

    btw: my phone shipped the first day it was available. to germany.

    I think there is more than one batch concerned.

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