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HT4874: iCloud: Storage upgrades and downgrades

Learn about iCloud: Storage upgrades and downgrades

HT4874 How do I get a refund?

236 Views 2 Replies Latest reply: Oct 18, 2012 7:44 AM by Paul Oldewurtel RSS
Paul Oldewurtel Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 2, 2012 7:48 PM

I attempted to backup my iPhone to iCloud but it said I needed more storage space. So I ordered more for $20. But the backup said it was going to take 8 hours to complete. Thus, I don't want to use iCloud to backup my phone. Had I known it would take so long, I wouldn't have bothered purchasing more storage space. I would like to receive a refund. I heard I can request one within 15 days but I can't find where I make my request. I tried emailing Apple Store Support but was told I had to contact the iCloud Support Team. But their email did not give me instructions as to how to do that. And I can't reply to their email. I suspect Apple is getting disjointed like all big companies. What do I do?

Safari 5.1, Mac OS X (10.7), MacBook Pro (latest model, 17")
  • famousxnxfly Calculating status...
    Currently Being Moderated
    Oct 18, 2012 7:19 AM (in response to Paul Oldewurtel)

    i had this same problem you have to either call the icloud team or have apple call u and they will direct you to a manager of icloud and they will ask you for your security ?s and other information have your debit/credit ready sa well i did the same thing i asked for a refund they said it will take a couple days but i still have not got it hopefully i get it soon

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