1 Reply Latest reply: Oct 18, 2012 11:10 AM by pvonk
lcrubin Level 1 Level 1 (0 points)

since I moved, but have the same wifi password, wifi is on, still no backups on any of my devices?  I have plenty of storage space and I keep getting the message that backup could not be completed.  Am on mt lion os

 

Using ipad2

Ipohone 4s

Macbook pro 2012

Macbook pro 2008


iOS 6
  • 1. Re: icloud not backing up
    pvonk Level 6 Level 6 (13,685 points)

    If you get the message "Backup not successful",  I had the same problem.

     

    My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup.  If it didn't work, turn off a few more apps and try a backup.  Keep doing that until the backup works.  Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail.  For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.

     

    This can be a long process if you have a lot of apps that you originally turned on for backups.