9 Replies Latest reply: Oct 20, 2012 9:02 AM by Carolyn Samit
Patsfan123 Level 1 Level 1 (0 points)

I am getting the error message "Safari cannot be opened because of a problem...."

 

I have the latest software.  Tried repairing disk permissions.  Is there anything else to do or do I need to reinstall Lion?

 

Error details below:

 

Process:     Safari [242]
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Identifier:  com.apple.Safari
Version:     6.0.1 (7536.26.14)
Build Info:  WebBrowser-7536026014000000~1
Code Type:   X86-64 (Native)

Parent Process:  launchd [126]

 

Date/Time:   2012-10-15 23:26:24.402 -0400
OS Version:  Mac OS X 10.7.5 (11G63)

Report Version:  9

 

Interval Since Last Report:      61097 sec
Crashes Since Last Report:       42

Per-App Crashes Since Last Report:   9

Anonymous UUID:                  7486CBAB-1F9C-4F0E-96F6-30FD17F040F5

 

Crashed Thread:  0

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

 

Application Specific Information:

dyld: launch, loading dependent libraries

 

Dyld Error Message:

  Symbol not found: __ZN3JSC11JSByteArray10putByIndexEPNS_6JSCellEPNS_9ExecStateEjNS_7JSValueE

  Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

  Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

in /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore


Imac, Mac OS X (10.5.7)
  • 1. Re: My Safari crashes and won't open
    Carolyn Samit Level 10 Level 10 (89,650 points)

    Please reply and copy / paste the entire crash report including the, "binary images" section.

  • 2. Re: My Safari crashes and won't open
    Patsfan123 Level 1 Level 1 (0 points)

    Here it is:

     

    Process:     Safari [837]
    Path:        /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:  com.apple.Safari
    Version:     6.0.1 (7536.26.14)
    Build Info:  WebBrowser-7536026014000000~1
    Code Type:   X86-64 (Native)

    Parent Process:  launchd [383]

     

    Date/Time:   2012-10-16 20:44:36.146 -0400
    OS Version:  Mac OS X 10.7.5 (11G63)

    Report Version:  9

     

    Interval Since Last Report:      81521 sec
    Crashes Since Last Report:       57

    Per-App Crashes Since Last Report:   10

    Anonymous UUID:                  7486CBAB-1F9C-4F0E-96F6-30FD17F040F5

     

    Crashed Thread:  0

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

    Dyld Error Message:

      Symbol not found: __ZN3JSC11JSByteArray10putByIndexEPNS_6JSCellEPNS_9ExecStateEjNS_7JSValueE

      Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

      Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore

    in /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

     

    Binary Images:

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    0x7fff909e8000 - 0x7fff90a2afff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
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    0x7fff91384000 - 0x7fff914ebfff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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    0x7fff91608000 - 0x7fff91683ff7  com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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    0x7fff91790000 - 0x7fff917dcff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff917dd000 - 0x7fff917e8fff  com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff917e9000 - 0x7fff917effff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
    0x7fff917fc000 - 0x7fff917fcfff  com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff917fd000 - 0x7fff919d1ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff91e06000 - 0x7fff91e66fff  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff91e67000 - 0x7fff91f1aff7  com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff920fd000 - 0x7fff92202fff  libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff92203000 - 0x7fff922a8fff  com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff922a9000 - 0x7fff922c0fff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x7fff922cf000 - 0x7fff9231dfff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
    0x7fff92348000 - 0x7fff92357fff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff926da000 - 0x7fff926dffff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    0x7fff9270e000 - 0x7fff9271bfff  com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff92866000 - 0x7fff9294ae5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
    0x7fff9294b000 - 0x7fff929adff7  com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x7fff929ae000 - 0x7fff92ae4fff  com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff92ae5000 - 0x7fff92bf1fff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff92d74000 - 0x7fff92e53fff  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <E982B3FF-4788-3FA2-B9F1-53E44E2EA9BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff92e54000 - 0x7fff92e59fff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
    0x7fff92e5a000 - 0x7fff92f3eff7  com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff92f3f000 - 0x7fff92f63fff  com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff92f90000 - 0x7fff930edfff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff93226000 - 0x7fff9326fff7  com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff93321000 - 0x7fff93334ff7  libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
    0x7fff933c9000 - 0x7fff933cefff  com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff9343b000 - 0x7fff9348fff7  com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
    0x7fff93490000 - 0x7fff93491fff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
    0x7fff9357a000 - 0x7fff9357efff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
    0x7fff9360e000 - 0x7fff93636fff  com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x7fff93637000 - 0x7fff93638fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    0x7fff93996000 - 0x7fff93996fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff93a35000 - 0x7fff93a43fff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    0x7fff93a44000 - 0x7fff93b5dfff  com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff93b5e000 - 0x7fff93b73fff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff93b74000 - 0x7fff93bdcff7  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff93bdd000 - 0x7fff941c1fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff941c2000 - 0x7fff941d1ff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
    0x7fff941d2000 - 0x7fff941f8fff  com.apple.framework.familycontrols (3.0 - 300) <6F0C58C0-22E7-3877-8CFA-1ED0CB3CE38B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff941f9000 - 0x7fff941faff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
    0x7fff941fb000 - 0x7fff9423cfff  com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x7fff94240000 - 0x7fff9431dfef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    0x7fff943b1000 - 0x7fff94403ff7  libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff94817000 - 0x7fff94825fff  com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x7fff94826000 - 0x7fff94828fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff94829000 - 0x7fff94863fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x7fff94864000 - 0x7fff9486bfff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
    0x7fff94871000 - 0x7fff9489aff7  com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff9489b000 - 0x7fff9489bfff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff94ac8000 - 0x7fff94b1cfff  libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

     

    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0

    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)

    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: ST3000DM001-9YN166, 3 TB

    Serial ATA Device: OPTIARC DVD RW AD-5670S

    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3

    USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x04300000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3

    FireWire Device: unknown_device, Iomage HDD, 800mbit_speed

  • 3. Re: My Safari crashes and won't open
    Carolyn Samit Level 10 Level 10 (89,650 points)

    Install the  OS X Lion Update 10.7.5 (Client Combo)

     

    Then restart your Mac and try Safari.

     

    It's ok to do this even though v10.7.5 is already installed. The combo reinstalls missing system files.

  • 4. Re: My Safari crashes and won't open
    Patsfan123 Level 1 Level 1 (0 points)

    I installed the Lion Update and restarted but still get the error message.  Do I need to reinstall Lion?  If so, how do I do that?

  • 5. Re: My Safari crashes and won't open
    Carolyn Samit Level 10 Level 10 (89,650 points)

    Application Specific Information:

    dyld: launch, loading dependent libraries    < from your crash report

    Same Application Specific Information in an iPhoto crash report here >  https://discussions.apple.com/thread/4402001?start=0&tstart=0

     

    Different app but may help.

     

    Try reinstalling Mac OS X Lion using Lion Recovery.

  • 6. Re: My Safari crashes and won't open
    Patsfan123 Level 1 Level 1 (0 points)

    I reinstalled Lion and that fixed the problem.  Thank you.

  • 7. Re: My Safari crashes and won't open
    Carolyn Samit Level 10 Level 10 (89,650 points)

    You're welcome.

  • 8. Re: My Safari crashes and won't open
    lovalife06 Level 1 Level 1 (0 points)

    My Safari crashes each time I try to open it. I had the latest software. I deleted it now I cannot find where to download the browser. Why is Safari not listed for downloadind like iTunes?

    A lil frustrating, especially when one tries the links posted here opens some third party website that nanot be trusted.

    Please Apple make life easy and simple that even a child can enjoy it.

  • 9. Re: My Safari crashes and won't open
    Carolyn Samit Level 10 Level 10 (89,650 points)

    Please start your own topic and post a Safari crash report. That way we won't have crash reports from two different users on the same thread.

     

    Click here > https://discussions.apple.com/community/mac_os/safari

     

    Then click Start a Discussion under Actions right side of the window.