koa_noise

Q: iTunes error 13014

What is error 13014 when opening iTunes? No of the current thread provide a sollution.

 

Thanks,

Mac mini, Mac OS X (10.6.8), Server

Posted on Apr 18, 2012 2:52 PM

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Q: iTunes error 13014

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  • by whatheck,Helpful

    whatheck whatheck Apr 18, 2012 3:27 PM in response to koa_noise
    Level 5 (4,092 points)
    Apr 18, 2012 3:27 PM in response to koa_noise

    Try downloading and reinstalling iTunes from here -> http://www.apple.com/itunes/download/

     

    Do you have an iPhone, iPod touch, or iPad connected to your computer when you see this problem? And does it go away if it's disconnected?

    If it only happens when a Apple device is connected, try the steps in this article or restore the device.

  • by koa_noise,

    koa_noise koa_noise Apr 19, 2012 5:22 AM in response to whatheck
    Level 1 (2 points)
    Apr 19, 2012 5:22 AM in response to whatheck

    So far I have:

     

    Reinstalled iTunes

    Rebooted

    Deleted the entire iTunes folder

     

    I started working again. I deleted the new iTunes folder iTunes created after I move the orginal. Then I move the original iTunes folder back. This time iTunes start fine.

     

    A strange thing happened when iTunes started. It said a new version of iTunes was available but when it went to down load the update it says my software is up to date. I tried the update again and it did the same thing.

     

    Thanks for you help,

  • by 12scheidlera,

    12scheidlera 12scheidlera Jun 3, 2012 10:20 PM in response to koa_noise
    Level 1 (0 points)
    Jun 3, 2012 10:20 PM in response to koa_noise

    One thing that may be the problem is were your files are located

     

    I have my entire library stored on an external hardrive and that somtimes causes problems for me

    so the location of your music witch you can find and direct in the preferences and then under "advanced"

    in this spot you can change the location of your library this may be the issue.

     

    I am not conferming that this is the issue nore the solution for the specified error.

    I will contact apple support and try resolving this issue and will fallow-up with the solution if there is one

  • by Joan20,

    Joan20 Joan20 Jul 12, 2012 11:00 AM in response to koa_noise
    Level 1 (0 points)
    Jul 12, 2012 11:00 AM in response to koa_noise

    This just happened to me today. Searched multiple threads and an archive from 2008 helped me. I did not have any iphones, etc trying to sync which also seems to generate the 13014 error for some folks, but I had a problem shutting my imac down i did have to force quit using the button on back of my imac.

     

    My problem had something to do with Genius, so i deleted an itunes library file genius and itunes opened right up.

    See the thread here ....https://discussions.apple.com/thread/1749728?threadID=1749728

    I looked in the directory where my iTunes library is stored and found a file called iTunes Library Genius.itdb.lock. I'm guessing this file gets deleted when iTunes quits normally, but stuck around since I did a force quit. Anyway I just deleted that file and iTunes opened as normal.

    ...

  • by ash-sha-osh,

    ash-sha-osh ash-sha-osh Oct 19, 2012 2:09 AM in response to koa_noise
    Level 1 (0 points)
    Oct 19, 2012 2:09 AM in response to koa_noise

    In my case, the hard drive was full. I deleted something and restart itunes again and it worked.

  • by Yutenji,

    Yutenji Yutenji Dec 12, 2012 2:18 PM in response to koa_noise
    Level 1 (0 points)
    Dec 12, 2012 2:18 PM in response to koa_noise

    I had same error, but it was solved as simply as re-starting my Mac.

    Specifically, I had a disk crash on the external drive where I keep my iTunes folder. After recovering this from a backup, I had the 13014 error. However, a simple restart fixed everything.

  • by paradox5,

    paradox5 paradox5 Jan 16, 2013 3:27 AM in response to koa_noise
    Level 1 (0 points)
    Jan 16, 2013 3:27 AM in response to koa_noise

    This may be a unique fix, but this happened to me when I backed up my iTunes library to an external hard drive and attempted to put the files back on my computer's hard drive. I ended up filling my computer's hard drive due to duplicate files being transferred. I deleted a fair amount of those files and the error message disappeared immediately. It may be that your hard drive is simply too full and the system can't recognize it.

  • by curtis198,

    curtis198 curtis198 Jul 27, 2013 11:48 AM in response to koa_noise
    Level 1 (0 points)
    Jul 27, 2013 11:48 AM in response to koa_noise

    yup unplug your iphone/ipod or whatever and the error will go away

  • by tk99,

    tk99 tk99 Feb 28, 2014 6:10 AM in response to koa_noise
    Level 1 (0 points)
    Feb 28, 2014 6:10 AM in response to koa_noise

    I had a similar issue.  Here is my approach that fixed the issue.  I have my files and my iTunesLib on a Drobo.  I turned off all network connected devices and disconnected my network connection.  I turned off my iMac and unplugged my Drobo.  I rebooted and opened up iTunes.  I created a new blank Library on the HDD.  I shut down iTunes.  I plugged in the Drobo, opended iTunes using Option to find the old iTunesLib, and all worked well. 

  • by vivereparvo,

    vivereparvo vivereparvo Dec 9, 2014 8:58 AM in response to koa_noise
    Level 1 (0 points)
    Dec 9, 2014 8:58 AM in response to koa_noise

    Same error here. My hard drive was full.

  • by raftery999,

    raftery999 raftery999 Feb 4, 2015 1:32 AM in response to koa_noise
    Level 1 (0 points)
    Feb 4, 2015 1:32 AM in response to koa_noise

    I believe I have the same issue, but I cannot access finder to delete any files? any suggestions?

  • by nickgallo,

    nickgallo nickgallo Nov 7, 2015 9:53 PM in response to ash-sha-osh
    Level 1 (0 points)
    Nov 7, 2015 9:53 PM in response to ash-sha-osh

    ^Same

  • by BrooklynRick,

    BrooklynRick BrooklynRick Jan 25, 2016 7:52 AM in response to ash-sha-osh
    Level 1 (0 points)
    Jan 25, 2016 7:52 AM in response to ash-sha-osh

    Same for me, should have a clearer message

  • by Lehnek,

    Lehnek Lehnek Apr 9, 2016 8:41 PM in response to Joan20
    Level 1 (4 points)
    Apr 9, 2016 8:41 PM in response to Joan20

    I had to delete "iTunes Library Genius.itdb-journal", but the same general idea.

     

    All better! Thanks for the help!

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