1 15 16 17 18 19 Previous Next 493 Replies Latest reply: Jul 8, 2014 1:40 PM by User111029 Go to original post Branched to a new discussion.
  • 240. Re: charging is not supported with this accessory
    FOXeezy200 Level 1 Level 1 (0 points)

    Guys i found it! You only need to let your battery to run out completely (0%), then place the plug again and there you go, your iphon will start to charge again.

  • 241. Re: charging is not supported with this accessory
    KATSKAN Level 1 Level 1 (0 points)

    That's not it......Does anyone pay attention here? Apparently NOT. I'll scream it for you...

    I HAD TO TAKE MY PHONE TO A AFTER MARKET DEALER TO HAVE A NEW CHARGING PORT PUT  IN BECAUSE I KEPT GETTING AN ERROR MESAGE THAT READ : CHARGING IS NOT SUPPORTED WITH THIS ACCESSORY.. WITH A YELLOW TRIANGLE ABOVE IT WITH AN EXCLAMATION POINT INSIDE IT. & BECAUSE MY PHONE WAS OVER A YEAR OLD I DID NOT PURCHASE APPLE CARE. IT COST ME $35 FOR A NEW PORT. IT IS CHARGING FINE NOW, NO MORE ISSUES OR ERROR MESSAGES.

    geeeesh

  • 242. Re: charging is not supported with this accessory
    FOXeezy200 Level 1 Level 1 (0 points)

    Well i have exactly the same issu as you did. The same message with that triangle kept showing whenever i put my charging cord until i realized  once when let the battery run out and connect it againg it worked fine no problems. Mine is as old as yours but i didnt't have to replace anything no new port no nothing. It is just out of an experience i wouldn't know if there are diffrent problems that cause that.

  • 243. Re: charging is not supported with this accessory
    Lawrence Finch Level 7 Level 7 (25,985 points)

    KATSKAN wrote:

     

    That's not it......Does anyone pay attention here? Apparently NOT. I'll scream it for you...

    I HAD TO TAKE MY PHONE TO A AFTER MARKET DEALER TO HAVE A NEW CHARGING PORT PUT  IN BECAUSE I KEPT GETTING AN ERROR MESAGE THAT READ : CHARGING IS NOT SUPPORTED WITH THIS ACCESSORY.. WITH A YELLOW TRIANGLE ABOVE IT WITH AN EXCLAMATION POINT INSIDE IT. & BECAUSE MY PHONE WAS OVER A YEAR OLD I DID NOT PURCHASE APPLE CARE. IT COST ME $35 FOR A NEW PORT. IT IS CHARGING FINE NOW, NO MORE ISSUES OR ERROR MESSAGES.

    geeeesh

    @KATSKAN, I'm entirely with you. But there is a sizable contingent in this thread who insist that it must be a software problem, and will attack anyone who says otherwise. You are just the latest victim.

  • 244. Re: charging is not supported with this accessory
    AHJax Level 1 Level 1 (0 points)

    Lawrence,

         You are the first to attack everyone who does not agree with you.  I am stating my experiences.  Old IOS=Work.  Last 3 IOS=Broke.  I did not attack KATSKAN, and I wouldn't because that is his/her experience.  The only thing that worked for me was to go back on IOS, or buy a Droid. You will not convince me it isn't a software issue, because I have tried too many devices and too many combinations of IOS for it to be otherwise.  Continue drinking your Apple kool-aid, and I will stick with my droid.

  • 245. Re: charging is not supported with this accessory
    Ms badluckpenny Level 1 Level 1 (0 points)

    Lets all play nice now boys and girls. Seriously it seems that a great many people have changed thier cables and another few have gooten new parts for thier phones. The others have tried everything under the sun still to no avail, the message appears. I personally have not since it on my iphone 4 or 4s since i dug out the original cable that came with my first 3g, its been a couple of months now. So it seems no matter your choice of action , the message does still appear. My conculsion is as follows only APPLE knows that answer and thier clearly not talking.

  • 246. Re: charging is not supported with this accessory
    KeepingDoctcrsAway Level 1 Level 1 (0 points)

    I've done a lot of trouble shooting over the years and this feels like more than one problem causing the same error.  Assume for the moment that the error mesage  means that the ios has detected a marginal power condition - then it make sense that there are lots of different causes of bad power - third party supplies, dirty connectors, weak batteries, bad cables, bad connections,  a new os that requires more power, etc, etc,

     

    So, everybody is right- if they find something that works for them then they have solved  the problem for some group of users, and everybody is wrong- if they think they have found the  one true solution.

     

    Has anybody tried a volt meter?

     

    Can someone from apple tell us what the proximal cause for the message is?  (eg voltage on pin x below 4.5 or amperage on pin y below 250 milli-amp.).

  • 247. Re: charging is not supported with this accessory
    Onclewillie Level 1 Level 1 (0 points)

    Exactly.  The one solution fits all championed by one individual is just wrong.  It really looks like one error message that covers a multitude of sins.  It could be a dirty connection, a bad cable, a bad power supply, a bad USB connection, a corrupted file or improperly programmed device or any of a number of power problems and right down to badly written code that your iOS device is looking for a parameter that is not there.  Every electronic device, especially consumer products, allow for a range of acceptable power readings.  One can but hope that Apple will finally provide information that will resolve the multitude of issues its customers have experienced with this warning. 

  • 248. Re: charging is not supported with this accessory
    Tracks357 Level 1 Level 1 (0 points)

    I have a theory.  I get the same message in different ways.  With a cheap charger I usually get it immediately.  With the Apple charger I never get it.  With a marginal charger it takes some time to get the message.  When I get the message I unplug it and give it a few minutes and it will charge again for a period of time.  I think their is an overload or circuit breaker either in the charger or the phone, causing it to shutdown until it cools some.  I have a 12v/120v charger and I get the message with 120v but not when on 12v, same cable.  When I use the apple charger I never get the message, it is just expensive to have a charger in every car and every room of the house HAHA.

  • 249. Re: charging is not supported with this accessory
    BALROCK Level 1 Level 1 (0 points)

    We are all victims of this error message. It follows no logic. The only answer we get from Apple is replace the charge cable (over and over again). This isn't a good way to do business and is going to force many of us to find other solutions rather than the hyped up Apple iPhone. For now I live with my yellow triangle error message. This is ridiculous.

  • 250. Re: charging is not supported with this accessory
    TheEmma Level 1 Level 1 (5 points)

    For me, it helps to either plug the charger into a tight plug, or pinch/squeeze the USB cord tightly and twist it 90 degrees. Usually it flickers back and forth from "charging is not supported with this accesory" and a charging screen. I sometimes put a clip on the cord which helps a lot (but if you shift it it stops working).

  • 251. Re: charging is not supported with this accessory
    Jooools Level 1 Level 1 (0 points)

    I've tried 4 cables - all official apple in USB ports and apple charger on my 3gs.  Cleaned my contacts.  Charging not supported - since I upgraded to IOS6.  Apple like always will not acknowlege the problem until the press get involved - but then who cares about old iphones.  It might not be deliberate - but they don't care about old products one iota.

     

    This is the last Iphone I will ever get - and I will encourage everyone else to do the same - since I'm the guy that everyone asks what technology to get.  And I'm the fairest man I know.

     

    Im not a suspicious man but Apple build in obselence too much the time.  I'm tired of apple changing things to promote their new hardware, sell new adaptors and technology licenses - making masses of accessories and devices redundant - the cost to the consumer and environment is massive. They are the only phone to use the stupid micro sim - just to make it hard to switch phone. Only a fool would believe this is just because the iphone is so packed.

     

    They have done the same thing with the iphone 5 - with the new lightning connector - the same with macs thunderbolt connector.  Other manufacturers use standards - wouldn't it be a better world if all phones shared one charger. 

     

    There are no real GOOD reasons why micro usb wouldn't be a better connector - I've looked into it theres absolutely no gravity behind their arguments.  You can pretty much do everything across microusb - yeah there's no video / audio channel but it can be done with microusb - like other manufacturers have managed to do - basically all new iphone devices will need to integrate new hardware anyway for the light-b**locks-ning connector.  There are numerous online resources which explain this - they are just contributing to a mountain of redundant hardware - destroying the enviroment in the process and sealing their own fate.

     

    I'm also tired of apple making the same sort of flippant response to problems - 'you're holding the phone the wrong way' - 'you are not using the camera correctly'.  No you're not - theirs issues.  A bit of honesty would do them the world of good.

     

    Anyway rant over.  I feel better now.  Off to get a samsung galaxy s3 - after weighing this up for some time.

  • 252. Re: charging is not supported with this accessory
    jwoolman Level 1 Level 1 (0 points)

    Just happened to me tonight. No problem charging in 3 other places in the house from the wall, using 3 other chargers and cables, but got the message when plugging into the computer although iTunes could see it and work with it. I tried various tips, including just plugging and unplugging the cable from the phone multiple times, no luck. Then I finally thought to just plug it into the second (daisy chained) usb hub rather than the one I usually use. The second hub actually has more on it, but that's what worked right away. Both hubs are powered, the computer is an old mac mini (first generation, I think), running Snow Leopard. So if you're having trouble and have more than one way to plug it into the computer, might be worth trying that. If a hub doesn't work, try another hub or try directly into the computer itself. Also try different slots in a hub in case one has gone flakey.

     

    I'm on an iPhone 4 Verizon, iOS 5.1.1. The charger plus cable I was using was new from Apple. I have other longer cables from another manufacturer (but used only with the Apple chargers) that worked fine from the wall.

  • 253. Re: charging is not supported with this accessory
    theMink Level 1 Level 1 (0 points)

    Having returned to this issue, and looked at the various responses I have come to the conclusion that the only real way to resolve this is to replace th phone asap with a different make and wave goodbye to itunes, yellow triangles and apps I can't use on the road for fear of running out of battery.

  • 254. Re: charging is not supported with this accessory
    LeeCElllis Level 1 Level 1 (0 points)

    I JUST FIGURED IT OUT THIS MORNING BECAUSE I HAVE HAD THE SAME PROBLEM.

     

    I have iPhone 2g, 3G & 3GS + first iPad 1. All came with the big with first series charger,,,,,My sisters iPhone 4 use a smaller charger that you plug the USB into. I took my iPad 1 & used the small one and it WORKED,,,,,then I tried one that was not sold by apple & it WORKED.

     

    So I thing the problem is the older plus that are larger than the iPhone 4 chargers. My iPhone 2G is on IOS 3.1.3.

    My iPhone 3GS is on IOS 6.0.1. My iPad first series is on IOS 5.1.1.  It took me a this whole week to figure this out but now it's figured & wright now typing without the BIGGER charger is working fine (-:

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