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Pages and Numbers Not Syncing in iCloud

152160 Views 223 Replies Latest reply: Apr 7, 2014 2:37 AM by dso371 RSS
  • Rcdavidson Calculating status...
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    Oct 20, 2012 12:50 PM (in response to markwmsn)

    I feel like it's a problem with iCloud not local. I might test it with a new iCloud account. 

  • Rcdavidson Level 1 Level 1 (0 points)
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    Oct 20, 2012 12:56 PM (in response to Rcdavidson)

    Yep. Old iCloud worked fine. 

  • yoeys Calculating status...
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    Oct 26, 2012 12:24 AM (in response to Rob Weinberg)

    Had the issue where my iPad was not syncing my Pages, Keynote, or Numbers documents with the cloud.

     

    Mine was working again after I had "Reset All Settings".

     

    Hope that helps.

  • grizzlywingle Calculating status...
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    Oct 29, 2012 9:18 AM (in response to Rob Weinberg)

    I am seeing this problem with ipads still running ios 5 or the first generation ipads. seem with ios6 the apps are upgraded to work with ios 6 and has not been syncing with devices on ios 5 or lower. another way to get us to keep buying newer products. udate all your apps then reset all setting in general and this has fixed my problem with ios 5 1st generation ipad

  • grizzlywingle Level 1 Level 1 (0 points)
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    Oct 29, 2012 9:16 AM (in response to grizzlywingle)

    Also what i have found to work is buy doing all the updates on the apps thru the store then reset all setting on your ipad and seems to fix the bug

  • OldHoya Level 1 Level 1 (0 points)
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    Oct 30, 2012 12:18 PM (in response to Rob Weinberg)

    I find iCloud pretty useless. Pages document updates on my iPad and the overall iPad backup happen maybe every few days if at all. I have reset everything and tried every suggestion i found on the boards. And that does NOT change anything.   I now just backup to Box.com and Dropbox because I can do it whenever I want (unlike iCloud) and they are reliable (unlike iCloud) and professionally supported (unlike iCloud).

     

    What I resent most is the total lack of information. Apple must know that iCloud is not ready for prime time but they make the devices and apps depend on it and don't level with users about server side inadequacy or offer any useful solutions. The pat on the head, training wheels approach of Apple support pages border on insult.

  • d0ma1n Level 1 Level 1 (0 points)
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    Oct 31, 2012 6:24 AM (in response to OldHoya)

    Hi OldHoya,

     

    I have the same problem as yours and here is how i solved it :

     

    1. Make sure your Pages, NUmbers, Keynote in : Setting > Use iCloud > ON

    2. The same in your iPad iCloud : Setting > iCloud > Documents & Data > ON

    3. Then, go to Setting > General > Reset > Reset All Settings

     

    (This will take a few seconds and eventually your iPad setting will back to default, like Wallpaper back to original, but don't worry, most of your apps and data is still there.)

     

    Then you are good to go. I came back from dinner just now, and now all my keynotes docs is sync with iCloud =)

     

    Hope this help !

     

    Cheers

  • OldHoya Level 1 Level 1 (0 points)
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    Oct 31, 2012 8:07 AM (in response to d0ma1n)

    Thank you for taking the time to respond. I appreciate it.

     

    However, I already tried exactly that several times.

     

    Updating of Pages docs and the iPad backup take place when iCloud feels like it which can be after 3-5 days.  A reset or renaming a file or editing a file does not force an immediate update to iCloud.

     

    I could accept the passive nature of the link between my iPad and iCloud if iCloud deigned to accept updates each time but it does not.  If I do a doc in Pages I immediately upload it to Box.com. Like DropBox and Google Docs, it let's me update when I want and it lets my synced apps do so every time.  The problem is iCloud.

     

    Thanks.

  • bobgeo Level 1 Level 1 (25 points)
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    Oct 31, 2012 8:22 AM (in response to OldHoya)

    Synching in iCloud between all my iDevices happens basically instantaeneously. I have not seen any sync delay, maybe a few minutes (like 2 or 3 mins); but nothing like 3-5 days. My thinking is that iCloud is designed to update with any change as quickly as possible.

     

    OldHoya - I understand that it is not working for you. One thing you mention is the iPad backup to iCloud. The only thing I probably have different than your setup is that I happen to backup to my local computer, for all my iDevices.

     

    Other than that, for iCloud, for me, it has worked quickly and well.

  • Raja Hornstein Level 1 Level 1 (35 points)
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    Nov 3, 2012 6:21 PM (in response to KJayCee2)

    I'm having exactly the same problem you describe. Syncing iWork documents worked fine until the last week. Using 10.8.2 on my mac, IOS 6 on my iphone 5. Won't sync in either direction. When I open the icloud window under, e.g. Pages, I see the files that synced previously. I also see the new ones I composed on the mac with a cloud icon next to each that says "waiting". This is after hours on a high speed wifi and internet connection. Calendar events are syncing just fine, as is mail. It's just the iWork docs.

    Did you figure out a fix? Did you hear from Apple? I've got a Genius bar appointment in a few days.

  • Santarelli Level 1 Level 1 (0 points)
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    Nov 4, 2012 8:32 AM (in response to Raja Hornstein)

    I was able to fix the problem by restoring my iPad back to factory defaults and then downloading Pages, Notes, and Keynote from the app store again. It was a pain uploading all of the apps back toy iPad again but everything seems to be working fine. Good luck

  • hhdc Calculating status...
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    Nov 5, 2012 7:30 AM (in response to Rob Weinberg)

    i fixed the problem by siging up to dropbox... it works very well and is worth the extra money, simply to alliviate the constant hassle with icloud...

  • rubenbch Calculating status...
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    Nov 9, 2012 1:41 AM (in response to Rob Weinberg)

    Same problem here. MBP with 10.8.2 and 4S with 6.0.1. iCloud doesn't sync.

  • john daniels Calculating status...
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    Nov 11, 2012 3:05 PM (in response to Rob Weinberg)

    iCloud dysfunction is quite deep, and I doubt will respond to resets of any sort. I note that if I create and save a Pages document in iCloud, it appears in ~User>Library>Mobiledocuments>com~apple~Pages but is not transfered to the iCloud web site. Thus, I presume no IOS device (mine included) can find the document.

     

    Apple you should acknowledge this and fix it.

     

    Missing Steve

  • Arenite Calculating status...
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    Nov 14, 2012 2:55 AM (in response to john daniels)

    Same problem. Latest OS and updates on all devices. iOS and OSX seem to be syncing to different iClouds... even though it's the same account.

     

    I wish they would fix this already. I really need the functionality for moving files around for uni.

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