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1TB Seagate Hard Drive Replacement

1001 Views 8 Replies Latest reply: Nov 21, 2012 7:26 PM by baltwo RSS
 dood Calculating status...
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Oct 20, 2012 5:12 AM

It is a complete pain in the backside for me to go to an Apple store to replace a hard drive.  Can Apple just mail a replacement so I can install it myself?

iMac, OS X Mountain Lion (10.8.2)
  • Radiation Mac Level 5 Level 5 (4,630 points)
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    Oct 20, 2012 5:12 AM (in response to  dood)

    You apparently don't realize that no one from Apple reads or answers in these Forums.  We are just fellow Users like yourself who help each other.  We cannot answer your question.  You would have to contact Apple for them to make that decision.

     

     

    Hope this helps

  • baltwo Level 9 Level 9 (59,150 points)
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    Oct 20, 2012 6:08 PM (in response to  dood)

    Answered in the other thread you posted to.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • ABQ_G35 Calculating status...
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    Oct 22, 2012 2:19 PM (in response to baltwo)

    I had my '09 iMac 27" hard drive replaced in late July of this year, I had Apple Care, how do I make sure it was replaced with the updated HD and not the same HD with the problem? I would assume if the problems drives were last used in '11, it would be the new improved drive.

  • baltwo Level 9 Level 9 (59,150 points)
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    Oct 22, 2012 3:58 PM (in response to ABQ_G35)

    ABQ_G35 wrote:

    I had Apple Care, how do I make sure it was replaced with the updated HD and not the same HD with the problem?

    I and another had the problematic HD replaced. Me in April, the other this week:

     

    Original HD was:

     

    Model: ST31000528ASQ

    Revision AP24.

     

    Replacement HD is:

     

    Model:          ST31000528AS

    Revision:          AP2E 

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • ABQ_G35 Level 1 Level 1 (0 points)
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    Oct 22, 2012 4:13 PM (in response to baltwo)

    Thanks, thats the new drive I have! Now I can rest!

  • Guwapo Calculating status...
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    Nov 21, 2012 10:11 AM (in response to  dood)

    I am taking my 27 inch mac to an authorized dealer tomorrow to have the already failing drive replaced. My problem is this, the drive is now write protected. I can boot from my external drive and back up my original files but

    I cannot erase or format the old drive before it goes back to Apple. I have personal info such as taxes etc. on the drive. Is there anything I can do? I did manage to send a few files to the trash, are they really gone?

    Thanks.

  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    Nov 21, 2012 7:26 PM (in response to Guwapo)

    See VK's steps for unlocking HDs at http://discussions.apple.com/thread.jspa?threadID=2329689 That might allow you to erase, reformat, and zero out the data.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2

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