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Anyone still having IOS 6 wifi issues?

415496 Views 1,540 Replies Latest reply: Nov 12, 2013 7:45 PM by Bowdenfam RSS Branched to a new discussion.
  • JimHdk Level 7 Level 7 (21,750 points)
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    Oct 21, 2012 6:15 AM (in response to TheWhiteStig)

    TheWhiteStig wrote:

     

    I had been using WPA2+AES for a long time, and had no trouble until upgraded to iOS6. The problem is that it had trouble connect to wifi while in sleep mode, and it takes more than 30 sec from wake up to connect.  Some people think  its normal, but IT IS NOT!  I used to be able to get FaceTime call and iMessages while my iPad is in sleep mode, but now I miss calls and messages all the time.

    No, that's not normal. Despite the fact that you did not experience this on iOS 5 I would recommend checking for a firmware update for your WiFi router.

     

    If you wish to pursue this problem it might be best to start a new thread. What make, model, and version router do you have?

  • LauraMackie Level 1 Level 1 (15 points)
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    Oct 21, 2012 6:20 AM (in response to Emillooo)

    That really is amazing.  If an electric company, for instance, decided to change how electricity is delivered which required customers to install new switches in their houses in order to receive power,, and the conpany didn't inform the customer beforehand, all you-know-what would break loose.  There should be regulations for this kind of change.  People's lives run by these devices in some cases.  I hate to say it, but this is one instance where the rich and powerful are acting like a bully, "do it my way or no way". 

  • Barbican7 Calculating status...
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    Oct 21, 2012 6:46 AM (in response to Emillooo)

    No doubt Apple are in the process of implementing IPv6 and so is everyone else (we're practically out of IPv4 addresses) but that doesn't mean iOS 6 isn't IPv4 compatible.

     

    I'm typing this on an iPad connected (using an internal non-routable IPv4 address) to IPv4 only router using an ISP that only offers IPv4 (at least as far as the end user is concerned).

     

    My ISP might well be using IPv6 adressing on their internal network and exterior (Internet) facing routers but unless IPv6 is specifically offered, your iDevice will happily connect using an IPv4 address.

     

    The connection problems, as so many have rightly pointed out, are not address space related but down to bugs in 6.0 that weren't present in 5.1.1.

  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Oct 21, 2012 6:59 AM (in response to LauraMackie)

    LauraMackie wrote:

     

    That really is amazing.  If an electric company, for instance, decided to change how electricity is delivered which required customers to install new switches in their houses in order to receive power,, and the conpany didn't inform the customer beforehand, all you-know-what would break loose.  There should be regulations for this kind of change.  People's lives run by these devices in some cases.  I hate to say it, but this is one instance where the rich and powerful are acting like a bully, "do it my way or no way".

     

    Power companies implement to a standard, e.g., 110 volt, 60 cycle, 3 phase, etc. WiFi implements to a standard as well (IEEE 802.11). Any router contains firmware/hardware to implement the WiFi standard. In some cases, the router may not implement part of IEEE 802.11 correctly. This bug may go undetected until a new client comes along which actually uses that part in a way that demonstrates the bug. In this case, there is no problem with the new client; the problem is with the router which has to be fixed. This is one of the reasons that router manufacturers are constantly releasing new, fixed, firmware levels.

     

    This situation is not controversial, Apple is not, "doing its own thing". Router bugs happen and a number have already been documented wrt iOS 6. For example, Netgear WAG102, WG102, WGT624v3, etc., have all required firmware corrections.

     

    On the client side of IEEE 802.11 if any problems are discovered in the WiFi of iOS 6 you can be sure that Apple will correct them.

  • jfgarciamex Calculating status...
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    Oct 21, 2012 7:04 AM (in response to David Gilchrist)

    David, I was having all kind of issues with my iPad 2 and 3, basically I was able to connect with no problems to my wifi router, but once connected I had issues with apps not connecting like App Store, Netflix, etc. and from time to time while browsing... Weird thing is that I had problems at home, but worked fine on work and on 3G... Then I saw that article about ipv6, and decided to give it a try... My problem is at home I have a e4200 which support ipv6 but my ISP does not... So I did some research and found I could use a tunnel to have my e4200 connect to Internet using ipv6, and after I did, all my issues with ios 6 disappear!... Now, I did check if at work ipv6 was supported and to my surprises it does not... So, I know ipv4 is supported in ios 6, but under some circumstances it needs ipv6... I'm convicted there is some nasty bug that has to do with ipv4 and ipv6 connection... Btw, I have the latest firmware in my router... Hope this help you solve your issues until apple does his part and fix it for good...

  • vp6799 Calculating status...
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    Oct 21, 2012 7:15 AM (in response to clemon85)

    I'm not totally positive that it's only an IPv6 issue with the WiFi......

     

    I have 2 devices running on IOS 6. An iPad 3 and an iPhone 4S. The iPad is working flawless on any router I connect it to. The iPhone is a diff animal. It only connects when it wants to and sometimes works, sometimes doesn't.

     

    My router is a netgear WNR1000v2 and is about 2-3 years old and does not support IPv6. The iPad is perfect on it, but the iPhone is temperamental. It does not like  connecting until I shut down and reboot the phone.

     

    My girls router is about a year old and it supports IPv6. Once again, the iPad is perfect, but the iPhone isn't... Her router is a netgear N900. It allows me to set 3 different options for IPv6. The one I set it on is IPv6 to IPv4 portal. It converts IPv6 to IPv4 and allows the connecting device to be converted to an IPv4 IP address to go online with. Once I did that, my iPhone 4S is now perfect at her house.

     

    There's gotta be more to this issue than just IPv6 and that with the new mini ipad release is probably why it's taking a while to get an update.

     

    Just my .02 cents

  • Randy_Perretta Calculating status...
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    Oct 21, 2012 11:23 AM (in response to JimHdk)

    The fact that this has caused so many people issues with so many posts is indicative of the true siutaion...

     

    You sell to seats. I've been in the computer business for over three decades, including marketing posts, I manage software devlopers alll over the world now and would never stoop to this disenfranchisement of so many customers.  Again, You sell to seats - "bugs" and all.  This isn't a Netgear forum, it's an Apple forum. A significant number of seats "upgraded" to iOS6 connedct to routers that iOS6 cannot or will not connect to.  Those seats are underserved by negligence on Apple's part. The irresponsibility is exacerbated by the fact that users in a mobile environment have little control over router configuration, say a at work or Starbucks speaks to a patent lack of business skill in the decision to deploy juxtaposed against arrogance -even at Apple!

     

     

    You have to enable your entire installed base regardless of any local issues real or purported. It is not valid to point to some discrepancy between a piece of equipment that a user connects to and the standard that it's suppose to meet as an excuse to disable the user. You code for it and make it work just like in previous versions.

     

    Randy

  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Oct 21, 2012 12:02 PM (in response to Randy_Perretta)

    I have no idea what you are talking about. You make no sense. Please read up on WiFi standards and what they mean.

  • ChrisE22 Calculating status...
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    Oct 21, 2012 1:02 PM (in response to JimHdk)

    JIm - it's obvious what Randy means.  It's no good hiding behind other vendor's different interpretation of a standard when it has already been deployed in millions of units round the world.  That's the difference between theory and practice.

    The fact is that these 'non-compliant' routers worked ok with the previous version of iOS and now they don't.  Whether that's because someone didn't read a spec properly or whether the spec was extended after the kit was released is an academic point.  In the real world, we have to make things work with what is already out there.  We may not like it (I'm a software developer myself and it drives me mad), but the bottom line is that backwards compatibility is a critical requirement when you are releasing a new version of software or hardware into an environment over which the customer will have little or no control.

    All this 'Apple are right, the rest of the world is wrong' won't solve the problem.

  • jo\'elle Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2012 1:09 PM (in response to JimHdk)

    Thanks for the router info. Which router would you recommend using to correct these issues then? I will buy it tomorrow and try anything to resolve my wifi problems.

  • NikolaiAK Calculating status...
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    Oct 21, 2012 2:28 PM (in response to clemon85)

    Same problem. Everything was fine till IOS6. iPhone4S and iPad2 cannot connect to most Wi-Fi Networks. Android and Nokia have no issue.

     

    APPLE: HELP!

  • jamifromtoledo Calculating status...
    Currently Being Moderated
    Oct 21, 2012 2:30 PM (in response to Gonzalo AA)

    This worked for me as well. I upgraded to iOS6 the day it came it out and had zero wi-fi issues up until 5 days ago, but my cousin who upgraded her phone at the same time wasn't having any issues connecting to our home wi-fi. Tried all of the recommendations and finally this worked for me! Not sure why I didn't think of it sooner! Thanks.

  • SydShannon Calculating status...
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    Oct 21, 2012 2:42 PM (in response to clemon85)

    I too downloaded ios 6 yesterday. The problem that I am having is when I go to Appstore/update/purchases it goes back to the home screen. Before it would show what apps was purchased and what was on the ipod and the one's that were not. ?

  • JimHdk Level 7 Level 7 (21,750 points)
    Currently Being Moderated
    Oct 21, 2012 2:44 PM (in response to jo\'elle)

    Which routers work? Well you started this thread and got a few answers: https://discussions.apple.com/thread/4443720?tstart=120

     

    Unfortunately that thread died out. It's hard to get answers here about what works because those without problems don't post and may not even know the forum exists.

     

    I've used both a Netgear WGR614v10 and an Apple Time Capsule with no problems.

     

    If you have a Netgear router you can download the latest firmware here: http://downloadcenter.netgear.com/

     

    If that doesn't work you could try the Netgear forums for an answer: http://forum1.netgear.com/

     

    Netgear customer support is also an option: http://support.netgear.com/

  • jo\'elle Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2012 2:49 PM (in response to JimHdk)

    I have been in touch with Netgear. My firmware is fine. My other devices are fine, including my mac book pro retina and iphone 4s. Netgear blamed the Apple iOS 6 upgrade. Thanks for the same old same old!

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