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Unable to open iPhoto 9.4.1 after update

1737 Views 20 Replies Latest reply: Oct 29, 2012 9:47 AM by Luciole72 RSS
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Luciole72 Calculating status...
Currently Being Moderated
Oct 21, 2012 11:41 AM

Hello,

 

 

Since I updated iPhoto on my computer (version: Mac OS X 10.7.5), I am unable to open iPhoto. It crashes each time I try.

The same happens with Aperture ...

In consequence, I can't access my pictures :-(

What should I do?

 

Thanks for your help.

iPhoto '11, Mac OS X (10.7.5)
  • mende1 Level 10 Level 10 (89,490 points)
    Currently Being Moderated
    Oct 21, 2012 11:43 AM (in response to Luciole72)

    Welcome to the Apple Support Communities

     

    Open iPhoto holding Option key and select the iPhoto Library. Does iPhoto crash after you select your library?

  • Terence Devlin Level 10 Level 10 (121,745 points)
    Currently Being Moderated
    Oct 21, 2012 11:57 AM (in response to Luciole72)

    Post the first 50 lines only of the crash report

     

    Regards

     

     

    TD 

  • Terence Devlin Level 10 Level 10 (121,745 points)
    Currently Being Moderated
    Oct 21, 2012 12:29 PM (in response to Luciole72)

    The installation has failed because of wrong permissions on the User Library.

     

    Repair disk permissions and reinstall

     

    To re-install iPhoto

     

    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

     

    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

     

    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type

     

    /var/db/receipts/

     

    2c: on 10.7 they're at

     

    /private/var/db/receipts

     

    A Finder Window will open at that location and you can remove the iPhoto pkg files.

     

    3. Re-install.

     

    If you purchased an iLife Disk, then iPhoto is on it.

     

    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

     

    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • Terence Devlin Level 10 Level 10 (121,745 points)
    Currently Being Moderated
    Oct 21, 2012 12:54 PM (in response to Luciole72)

    Well of course you make a back up before doing anything.

     

    Yes both.

     

    Regards

     

     

    TD

  • Terence Devlin Level 10 Level 10 (121,745 points)
    Currently Being Moderated
    Oct 21, 2012 2:11 PM (in response to Luciole72)

    You need to log into the Account on the App Store that you used to purchase or set up your machine. Then you won't have to pay.

     

    I think you need to reinstall the OS.

    Regards

     

     

    TD

  • Terence Devlin Level 10 Level 10 (121,745 points)
    Currently Being Moderated
    Oct 22, 2012 11:22 AM (in response to Luciole72)

    It's the same crash... You don't have the correct permissions to allow installation part of the App in your User Library.

     

    Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new iPhoto Library in that account, import some shots  and see if the problem is repeated there.

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