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HT1277: Configuring Mail for your email account

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HT1277 cannot get mail using imap

924 Views 7 Replies Latest reply: Oct 21, 2012 4:03 PM by BDAqua RSS
Rob1286 Calculating status...
Currently Being Moderated
Oct 20, 2012 5:16 PM

Since changing over to imap, I can only get my email by quitting mail and then restart it? It works fine on my iPhone. Anyone out there got some idea's??

 

Thanks in advance

 

Rob Moser

PowerBook, Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Oct 20, 2012 5:45 PM (in response to Rob1286)

    Hello Rob,

     

    Who is your eMail provider, the part after the @ sign?

     

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?

     

    Then click the Show Details button & Check again.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Oct 21, 2012 11:13 AM (in response to Rob1286)

    Did you change the Incoming server to...

     

    Incoming Mail Server: imap.telus.net

     

    Instead of the old...

     

    Incoming Mail Server: pop.telus.net

     

    Is there 2 entries for telus incoming server?

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995


  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Oct 21, 2012 1:12 PM (in response to Rob1286)

    Hmmm, is the Phone maybe POP & removing Mail from the Server?

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Oct 21, 2012 4:03 PM (in response to Rob1286)

    Whew, sorry, no iPhone here to check what settings it might have.

     

    Is the iPhone removing Mail, or do they all old ones come through if the iPhone is off?

     

    If that's the case, my wild guess is that telus.net might only allow one connection at a time???

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