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upgraded to IOS 6 and have now lost all my contacts

161 Views 2 Replies Latest reply: Oct 31, 2012 4:25 AM by an3k RSS
jjmiltonkeynes Calculating status...
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Oct 22, 2012 10:12 AM

On friday I upgraded my iphone 4s to ios6, and have now lost all my contacts and all my notes, i still have my favourite list of phone numbers but the actual contacts have all gone, and my notes have all disappeared from April 2011 until present, please help

iPhone 4S, iOS 6
  • karenmillares Level 1 Level 1 (0 points)

    You are lucky if you have managed to create a recent backup of your device. Simply restore your phone from a previous backup and this should bring your data back. You may check your previous backups with iPhone Backup Extractor. Also try  checking if your contacts are synced with contacts manager as well (Google, Yahoo, Outlook, etc.), you may be surprised that they are there. ;)

  • an3k Level 1 Level 1 (15 points)

    Have you enabled iCloud after updating your iPhone? Do this now and you should get back your contacts. If your AppleID is not @icloud.com or @me.com your notes are not saved in iCloud and can only be restored when saved in a different location like karenmillares suggested.

     

    To enable iCloud:

    Go to "Settings" > "Mail, Contacts, Calendars" and check if you have an iCloud account added. If so check if Contacts are enabled for that account.

     

    If you don't have an iCloud account added yet just use "Add Account...", select iCloud and use your AppleID credentials.

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