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  • 5,130. Re: MacBook Pro Retina display burn-in?
    Sound Evolution Level 1 Level 1 (0 points)

    Unfortunately, This is the case with Apple since 2008 already. I went through many first gen MacBook Air's and all had cosmetical damage and imperfections in one way or another. Then I bought a 17" full spec MacBook Air. It had dead pixel and a missaligned screen. My only "perfect" mac ever was my top speced MacBook Air 11".

     

    So one way or another it is something common with mac's and unfortantely something we must learn to accept. Getting new ones everytime only gives a very small chance getting a "perfect" one. And in worst case, you end worse then what you had.

     

    Unless Apple brings back production to USA, I think this is something we have to deal with.

    srhwang wrote:

     

    Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR.

    @nt wrote:

     

    Accept the IR and do what this article says. 

     

    http://support.apple.com/kb/HT5455

     

    If not, get another computer.  The pros out weigh the cons in my opinion.  This machine is awesome.  Also, get rid of these darn gray backgrounds and stop observing it.  If it interferes with your work return it.  I am still getting used to the speed of this thing.  I am music producer and this machine enables me to do stuff I couldn't do with most computers.  Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.     

  • 5,131. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    But your situation sounds pretty extreme.

    Sound Evolution wrote:

     

    Unfortunately, This is the case with Apple since 2008 already. I went through many first gen MacBook Air's and all had cosmetical damage and imperfections in one way or another. Then I bought a 17" full spec MacBook Air. It had dead pixel and a missaligned screen. My only "perfect" mac ever was my top speced MacBook Air 11".

     

    So one way or another it is something common with mac's and unfortantely something we must learn to accept. Getting new ones everytime only gives a very small chance getting a "perfect" one. And in worst case, you end worse then what you had.

     

    Unless Apple brings back production to USA, I think this is something we have to deal with.

    srhwang wrote:

     

    Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR.

    @nt wrote:

     

    Accept the IR and do what this article says. 

     

    http://support.apple.com/kb/HT5455

     

    If not, get another computer.  The pros out weigh the cons in my opinion.  This machine is awesome.  Also, get rid of these darn gray backgrounds and stop observing it.  If it interferes with your work return it.  I am still getting used to the speed of this thing.  I am music producer and this machine enables me to do stuff I couldn't do with most computers.  Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.     

  • 5,132. Re: MacBook Pro Retina display burn-in?
    macimby Level 1 Level 1 (5 points)

    FYI - Samsung is rumored to be expected to cease production of panels for Apple in 2013:

    http://www.macrumors.com/2012/10/22/samsung-to-cease-providing-lcd-panels-to-app le-in-2013/

     

    I'm sure glad I snagged a Samsung Retina MBP15R when I could.  For those of you still playing the lottery, I sure hope Apple finds a supplier who can consistently deliver high quality panels without IR, dimmed output, or yellow tint.  (And for my own sake, if I ever need a repair, I sure don't want to get my MBP or panel swapped out for a junk one.

  • 5,133. Re: MacBook Pro Retina display burn-in?
    Sound Evolution Level 1 Level 1 (0 points)

    I can tell everyone, that they slightly changed the rMBA design. I have a week 43 and a week 41 side by side as told in my previous post. The upper shell seems different. It is slightly thinner (this is not a good thing, since it flex more) and my suspicous is right by discovering that the week 43 is 0.2KG. lighter. They changed "something" in the display shell, or it are different manufactuer tollerances.

  • 5,134. Re: MacBook Pro Retina display burn-in?
    MarkRHolbrook Level 1 Level 1 (135 points)

    Ok got my unit today.  A day early.  FedEx showed delivery tomorrow.

     

    It is an LG.  My build shows week 43.  I've had it up and running now for 3 hours installing stuff I need to work with.  So far no heat issue.  Fans barely run.  Processors seem extremely quiet activity wise even when installing say Xcode.

     

    I have not done a specific test for IR but I have been moving windows around and I'm not seeing any.  The display is bright, clean, no bleeding or yellow (guess that's a samsung thing).  Of course I will keep my eyes peeled for IR but being a programmer and not a graphic artist I'm not sure even the IR I saw at BestBuy would bother me.  But I'll keep everyone posted.

     

    I went for the 16gb RAM and the 768 Flash disk.  The machine is FAST.  I do believe the fans are MUCH quieter.  Right now they are showing 2500 RPM.  I set my older 2010 MBP to 2500 RPM and it is about twice as loud.

     

    I do feel a tiny bit of warmth as I lay my hands on the unit to type.  But my older MBP does this too.  So far so good.

  • 5,136. Re: MacBook Pro Retina display burn-in?
    @nt Level 1 Level 1 (0 points)

    Honesty Mark don't bother with the IR test.  Chances are you got a perfect Macbook.  Reading this thread will have you paranoid and make you think something is wrong with it.  The LG screens have slight IR.  Mine barely did when it came brand new.  They all do.  Follow what apple wrote. 

     

    http://support.apple.com/kb/HT5455

     

    Yes, some Samsung panels don't have this characteristic and the bottom line so what.  We are going to have to get used to LG from what has been going around.  If the IR goes beyond what is normal they will fix it so no need to worry.  These macbooks aren't perfect but they are the best notebooks out there and regardless of the minor IR they come with nothing comes close.  Just my opinion.  I make music for a living and rMBP is amazing at handling all my virtual instruments and enables me to do my job which is be creative far better than any other machine out there.  Just relaxe and enjoy your computer and be sure to grab apple care before your year is up.  Also, this thread will have you think this is affecting many people but the amount of people posting to this thread is minute compared to the number of satisfied customers out there who don't even notice the IR or have noticed and don't care.  Apple has addressed it.  Its a characteristic of THEIR new machine.  They aren't forcing you to buy.  Lets move on and enjoy it.  It is a brilliant piece of machinery. 

     

    @Sound Evolution...this is an exception.  Change yours ASAP.  I would exchange mine if it had that many issues. 

     

    @srhwang...your advice was right from the get go.  Thanks.

  • 5,137. Re: MacBook Pro Retina display burn-in?
    MarkRHolbrook Level 1 Level 1 (135 points)

    @nt, Well I'm certainly not going to go crazy testing it every 15 minutes for IR.   In my case as I explained early on in this thread I'm a programmer.  This means I have windows open and I flip between different spaces all the time.  At BestBuy I put a piece of tape on one of the LG rMBPs to see if it was swapped out.  The unit runs from 10am til 9pm most days.  Before I ordered mine I came in and ran it as if I were doing my work.  I setup some spaces (****** off the BestBuy apple guy but so what).  I opened some windows in various spaces and I tried to get the machine real hot.  I had 6 term windows doing yes > /dev/null.

     

    While that was going on I flipped back and forth, moving windows a little as I normally do.  I then brought up safari and watched an 8 minute youtube vid while I moved some more windows.  The fans were definitely on and the unit warm to the touch but just barely.

     

    I went in and out of mission control, back and forth to different spaces and ONLY IF I set the base gray background could I see a little IR.  Moments later when a window covered that area it was gone.  If I set any kind of a textured background I couldn't really see the IR.  Now this machine was several months old.  I think it was this test that finally got me to place the order.

     

    I'm at a doctors appointment now on my older MBP because my new one is home sycning everything and the kitchen sync from Dropbox and a few other places.  I'm going to keep my eye on so I can use the 14 day period if needed but no... I'm not going to go insane and check it every few minutes.  I'm going to use it like I plan to use it and see if I notice anything.  If I do and it is an irritation but not bad then I'll probably live with it.  If I do and it is bad then I'll return it.  If no then I'm good to go.

     

    I will tell you this... the thin lightweight design makes my 2010 MBP feel clunky!   I'll keep you all posted but so far it looks nice and feels nice.

  • 5,138. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    @nt wrote:

     

    Honesty Mark don't bother with the IR test.  Chances are you got a perfect Macbook.  Reading this thread will have you paranoid and make you think something is wrong with it.  The LG screens have slight IR.  Mine barely did when it came brand new.  They all do.  Follow what apple wrote. 

     

    http://support.apple.com/kb/HT5455

     

    Yes, some Samsung panels don't have this characteristic and the bottom line so what.  We are going to have to get used to LG from what has been going around.  If the IR goes beyond what is normal they will fix it so no need to worry.  These macbooks aren't perfect but they are the best notebooks out there and regardless of the minor IR they come with nothing comes close.  Just my opinion.  I make music for a living and rMBP is amazing at handling all my virtual instruments and enables me to do my job which is be creative far better than any other machine out there.  Just relaxe and enjoy your computer and be sure to grab apple care before your year is up.  Also, this thread will have you think this is affecting many people but the amount of people posting to this thread is minute compared to the number of satisfied customers out there who don't even notice the IR or have noticed and don't care.  Apple has addressed it.  Its a characteristic of THEIR new machine.  They aren't forcing you to buy.  Lets move on and enjoy it.  It is a brilliant piece of machinery. 

     

    @Sound Evolution...this is an exception.  Change yours ASAP.  I would exchange mine if it had that many issues. 

     

    @srhwang...your advice was right from the get go.  Thanks.

     

    I can agree somewhat. When my IR first started it was pretty minor and I actually thought it wouldn't really bother me. Well, it got worse until I was seeing it in every day usage. One of the things that bothers me is that most is that the Samsung displays (although occasionally exhibiting some other out-of-the-box common-to-LCD issues) doesn't have the image retention issue. I got lucky and had my LG panel replaced with a Samsung panel. The other thing that bothers me is Apple's response to customer complaints. Image retention is NOT normal...period. Apple's "you're holding it wrong"-type reponse is awful. I can maybe accept IR that's so faint that you can only see it on a grey background and, even then, can't tell if it's your eyes or the screen, but I can't accept what the majority of complaining customers on this thread have experienced, me included. Apple quality is the ONLY reason I buy their products. If they don't get their act together and back on the right track, my next machine will be a top-of-the-line Samsung with Linux and Windows running in a virtual machine.

  • 5,139. Re: MacBook Pro Retina display burn-in?
    EugenK90 Level 1 Level 1 (0 points)

    so I'm back:

     

    I had my replacement on Wednesday and today on Monday i can see the first IR after a quite long time of testing on a gray background. It was gone very quickly.

    I will do another test soon to know how bad it is really.

    So far i will keep it because I can't see any other hardware problems but if it get worse I will change the display....

     

     

    Now I see that samsung gonna stop producing displays for apple I think I have to do it very soon....

  • 5,140. Re: MacBook Pro Retina display burn-in?
    Peter van Broekhoven Level 1 Level 1 (15 points)

    Think I can get a note from Apple for my employer that says I need to cut my work time in half so I can let the screensaver run for the other half?

    @nt wrote:

     

    Accept the IR and do what this article says. 

     

    http://support.apple.com/kb/HT5455

     

    If not, get another computer.  The pros out weigh the cons in my opinion.  This machine is awesome.  Also, get rid of these darn gray backgrounds and stop observing it.  If it interferes with your work return it.  I am still getting used to the speed of this thing.  I am music producer and this machine enables me to do stuff I couldn't do with most computers.  Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.     

  • 5,141. Re: MacBook Pro Retina display burn-in?
    Tadziak Level 1 Level 1 (0 points)

    Sound Evolution wrote:

     

    I can tell everyone, that they slightly changed the rMBA design. I have a week 43 and a week 41 side by side as told in my previous post. The upper shell seems different. It is slightly thinner (this is not a good thing, since it flex more) and my suspicous is right by discovering that the week 43 is 0.2KG. lighter. They changed "something" in the display shell, or it are different manufactuer tollerances.

    Are you sure the difference is that big? 0,2 kg is 200 grams - it's really much in laptops. I noticed that my 2 rMBP were also different weights (on the boxes) but it was a difference of 0,02 kg (so 20 grams).

  • 5,142. Re: MacBook Pro Retina display burn-in?
    @nt Level 1 Level 1 (0 points)

    @Canuck1970...I hear you on that one.  If it gets in the way of your normal day to day use I would return mine also.  Some people have legit issues with both Samsung and LG screens but where I made the mistake is I read this thread and started getting paranoid and checking my screen every 15 minutes.  It shows slight IR but it wasn't until I accepted it and worked on my computer for a whole day that I realized how great of a machine it is and how I couldn't even notice it after I really started working on it.  Every person is different though...for me it was keep the rMBP or get and regular MBP and beef it up which came out to the same amount of money.  I had no option of waiting until the next one to come out.  In this case I would much rather have slight IR and have an awesome machine than the previous more bulkier model.  The retina display is amazing.  Also keep in mind that youn can get it repaired within a year.  I guarantee if it gets to the point that it is distracting I WILL get an exchange regardless of what some Genius tells me is within spec.

     

    @Mark...what I did was take mine and let them note my account on how I noticed it within the 14 day period.  Now if I ever go back and can reference the notes attached to the Apple Care on my notebook and point out this was noticed within the 14 days and it has gotten worse.  I hear they have a test I think anyway in which they have an image they keep static on your screen for 3 minutes and if it disappears within 1 minute after being removed its within spec.  Thats actually fine with me.  If it gets to the point where it annoys me I'm sure it will fail this test so I am good with that.   

  • 5,143. Re: MacBook Pro Retina display burn-in?
    @nt Level 1 Level 1 (0 points)

    @Peter.  Nope.  In your case I would send back and grab something else. 

  • 5,144. Re: MacBook Pro Retina display burn-in?
    srhwang Level 1 Level 1 (0 points)

    There's the fact that Apple's geniuses are likely to get your display replaced if your IR becomes terribly visible, to the point that it's blatantly obvious to the genius him self.