1 Reply Latest reply: Oct 23, 2012 10:44 PM by jkjazz
jkjazz Level 1 Level 1 (0 points)

Trying to download itunes 10.7 for windows -keep getting same error message: There is a problem with this windows installer package. a program required for this install to complete could not be run. Contact your support personnel or package vendor.


Windows 7
  • 1. Re: unable to download itunes for windows
    jkjazz Level 1 Level 1 (0 points)

    Found the fix

    This solved my question by wiclee on Jan 2, 2012 7:37 AM

    wiclee 

    You should remove all instances of iTunes and the rest of the components listed below:

    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.

    Use the Control Panel to uninstall iTunes and related software components in the following order:

    iTunes

    QuickTime

    Apple Software Update

    Apple Mobile Device Support

    Bonjour

    Apple Application Support (iTunes 9 or later)

    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components

     

     

    Reboot your computer. Next, download iTunes from here:

     

    http://www.apple.com/itunes/download/

     

    and install from scratch