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Numbers Not Responding When Adding New Sheet

257 Views 3 Replies Latest reply: Oct 24, 2012 8:35 AM by Barry RSS
Adam Simmonds Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 23, 2012 11:58 AM

As you may have surmised from the title, Numbers is crashing every time I (attempt to) add a new sheet. This is only happening on one of my computers; the others seem OK.


I got this version via the App Store and was wondering whether it'll be OK to delete my version and re-install.


Thanks in advance for advice...

  • Barry Level 7 Level 7 (29,095 points)
    Currently Being Moderated
    Oct 23, 2012 10:56 PM (in response to Adam Simmonds)

    Hi Adam,


    I wouldn't surmise that at all from your subject line—crashing is, after all, a response.


    While reinstalling might solve the issue, I doubt that it is a necessary step. Does Numbers exhibit the same response if you open it (on the same computer) using a different User Account?


    If not, then the most likely culprit is a corrupted preferences file.


    In the Finder (and logged on with the account where the issue exists), press and hold the option key, go to the Go menu, and choose Library.


    In Library, open Preferences, and locate the file


    Drag this file to the desktop (or the Trash), the relaunch Numbers and try adding a sheet to a Numbers document.


    If successful, trash the old preferences file and carry on.




  • Barry Level 7 Level 7 (29,095 points)
    Currently Being Moderated
    Oct 24, 2012 8:35 AM (in response to Adam Simmonds)

    "so perhaps it was just the original file that was corrupted?"


    Sounds likely, from the described behaviour. I missed that possibility. Glad you caught it.





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