3 Replies Latest reply: Oct 25, 2012 7:57 AM by planb77
kc joda Level 1 Level 1 (0 points)

My iPod Classic is frozen.  I don't remember how to do a hard reset.  PLEASE HELP ME!!!


iPod classic
  • 1. Re: iPod classic frozen
    planb77 Level 7 Level 7 (32,270 points)

    Press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.

     

    B-rock

  • 2. Re: iPod classic frozen
    Boydfromva Level 1 Level 1 (0 points)

    If this doesn't work for me is there a further step  or is it junk heap time?

  • 3. Re: iPod classic frozen
    planb77 Level 7 Level 7 (32,270 points)

    By a reset, I assume you mean you tried pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?

     

    Sometimes it can take anywhere up to a minute for the iPod to respond to the reset combination.  Don't be afraid to try this more than once.  Make sure the hold switch is not activated as well.

     

    Otherwise, you'll need to wait for the iPod's battery to completely drain. Then charge it back up and see how it does. If you run into the problem again, you'll want to restore the iPod to factory settings in iTunes.


    B-rock