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Will I lose my VPP apps if a student resets their iPad?

347 Views 2 Replies Latest reply: Oct 25, 2012 4:54 PM by Todd Fernandez RSS
markfromsk Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 25, 2012 8:47 AM

I'm going to be setting up some iPads as supervised with apple configurator... and deploy some VPP apps onto the iPads.

 

I can't seem to find a way to prevent users from resetting all settings on an iPad.. so what happens if a student resets the iPad that has a paid VPP app on it? Is that license gone forever?

 

The kids are kids...  so you know they are going to reset their iPad at some point. Especially the ones in highschool.

iOS 6, Apple configurator, VPP
  • gyrhead Level 3 Level 3 (785 points)

    If you supervise them through configurator or set restrictions manually on each device you can prevent resets.

  • Todd Fernandez Level 2 Level 2 (215 points)

    If you reconnect a supervised device which has been reset, Configurator will restore it to the configuration you originally specified, including reinstalling apps, so the code is not lost. You can easily see this behavior by supervising and configuring a device, then doing Settings > General > Reset > Erase All Content and Settings, then reconnecting the device to the Mac which supervised it. Actually, if you leave the device connected the entire time, Configurator will probably restore the configuration as soon as the device reboots after the Erase All Content and Settings. If you want to replicate the student example you outline, just disconnect the device before that step.

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