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Hi. I'm having problems scanning a document on my Canon MX340. In the preview it shows the whole document, but when the scan is done, it's only a thin line. How can I fix this?

136 Views 1 Reply Latest reply: Oct 25, 2012 3:58 PM by michele12 RSS
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Oct 25, 2012 3:42 PM

Can't scan a whole document on Canon MX340. Looks fine when it scans but when I try to pull it up on my MacBook to email, it's only a thin line. Help. Why is the whole document not scanning? I've been at it for over an hour and a half

MacBook, Mac OS X (10.6.8), Can't scan


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