Skip navigation

Hi. I'm having problems scanning a document on my Canon MX340. In the preview it shows the whole document, but when the scan is done, it's only a thin line. How can I fix this?

136 Views 1 Reply Latest reply: Oct 25, 2012 3:58 PM by michele12 RSS
michele12 Calculating status...
Currently Being Moderated
Oct 25, 2012 3:42 PM

Can't scan a whole document on Canon MX340. Looks fine when it scans but when I try to pull it up on my MacBook to email, it's only a thin line. Help. Why is the whole document not scanning? I've been at it for over an hour and a half

MacBook, Mac OS X (10.6.8), Can't scan

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.