1 2 3 4 Previous Next 45 Replies Latest reply: Sep 20, 2013 2:41 PM by emilybk Go to original post
  • 15. Re: Google Talk and OSX Mountain Lion
    Paul Duke1 Level 1 Level 1 (130 points)

    I'm having the same problems. I'm wondering if this is related to Google's "Two-step verification". I turned that on a while ago and now when I add some new app that accesses Google services I usually have to input a one-time security code....

  • 16. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    I'm having a similar issue, except google talk won't even go online for me at all. also using 2 step verification.

  • 17. Re: Google Talk and OSX Mountain Lion
    patriciabunny Level 1 Level 1 (0 points)

    If you are using two-step verification for Google, you'll have to generate an application-specific password for Messages. Details here: http://support.google.com/accounts/bin/answer.py?hl=en&answer=185833

     

    I was having the same issue, but after I generated a password, I was able to sign in to GChat via Messages just fine. Hope this helps!

  • 18. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    That didn't work for me. I want as far as disabling two-step verification entirely, and I'm still unable to get messages to connect to google talk.

  • 19. Re: Google Talk and OSX Mountain Lion
    Moryc Level 1 Level 1 (0 points)

    I don't think this is a Google issue...

    My PC can get into Gtalk no problem, so can my Blackberry ... and I could access gmail using iChat prior to upgrading my Air to Mountain Lion and getting Messages.

    Anyone heard anything from apple about this issue?  This is an issue with Messages, and I hope that apple fixes it fast.  I am brand new to Apple, and this is not helping the switch

  • 20. Re: Google Talk and OSX Mountain Lion
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Hi,

     

    Nearly three months later after a solved issue is likely to be a completely different issue.

     

    However I do note you have only just updated to Mountain Lion and Messages.

     

    I would check the name you have for Google in System Preferences > Mail, Contacts and Calendars.

    The email ID s you have tend to get listed hare and some are also Active for Messages.

    The Mail App up until Lion kept the Mail Account info separate from the iChat (Now Messages) logins.

     

    The Google mail server allows you to access the server as Username@googlemail.com and Username@gmail.com

    The Google talk server is much more fussy (Secure) than that and will only accept the way the account name is spelt on the Google Mail Web Page.

     

    I am suggesting that in Mail you had one name set up and in iChat another but now the Mail one is active for Messages and is not Logging in.

     

     


    9:09 PM      Thursday; October 18, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 21. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    Thank you for your attempt to help, but I do not use apple mail and have tried deleting and re-configuring the google account in system preferences and messages itself. The account name used is exactly as it appears in gmail webmail and I even went as far as turning two-step verification off. Still no dice.

  • 22. Re: Google Talk and OSX Mountain Lion
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Hi

     

    In Messages it is set up as a Google option in Add Account ?

    It lists in the Server Settings tab the talk.google.com server ?

    SSL is On ?

     

     


    9:29 PM      Thursday; October 18, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 23. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    that is all correct. When clicking on the lightning bolt in the buddies list I receive the message "a network error occurred."

  • 24. Re: Google Talk and OSX Mountain Lion
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    HI,

     

    The port should be 5223 when SSL is.

    However it will accept a login on port 443.

     

    In the Account Info tab Untick the "Enable this Account" box

    No go to server setting and change the Port.

    Re-enable the Account.

     

    Does it log in now ?

     

     


    9:58 PM      Thursday; October 18, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 25. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    no, still no luck.

  • 26. Re: Google Talk and OSX Mountain Lion
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Hi,

     

    In the Finder > Go menu > Go to Folder Copy and Paste ~/Library/Preferences into the dialogue box that appears.

    In the Preferences  find com.apple.ichat.Jabber.plist and Drag it to the Trash

    Restart Messages.

     

    Yes the Messages app still uses iChat .plists and it also will be recreated afresh when you restart the app.

     

    Due to the time there may be a delay between now and my next response.

     

     


    10:12 PM      Thursday; October 18, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 27. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    Messages is still unable to connect, and I should add that at some point in the past messages started failing to connect to AIM as well, as it now does--I can't remember exactly when because it has been so long since I actually attempted to connect to an online chat service using messages.

  • 28. Re: Google Talk and OSX Mountain Lion
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Hi,

     

    In that case remove the com.apple.imagent.plist

     

    This is one for a background app that "Listens" for the Messages accounts and the FaceTime app for Off Line IMs and Calls.

    It will then cause the App(s) to start up if someone calls you.

    The App (IMAgent) starts up when the computer does.  You may have to use the Activity Monitor to end it or restart the computer after removing the .plist

     

     


    7:55 PM      Friday; October 19, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 29. Re: Google Talk and OSX Mountain Lion
    matthewDG Level 1 Level 1 (0 points)

    I completely forgot about responding, but I did like you said and I'm still unable to connect. I hope someone at apple HQ sees this thread, not being able to use the IM software that ships with the OS is a little ridiculous. In fact, I had no problems connecting to google talk or any other IM provider on OS X Lion or previous versions of Mac OS going back to snow leopard, which was installed on my unibody polycarbonate macbook when I purchased it.