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HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 can you back up once your phone is in recovery mode?

160 Views 1 Reply Latest reply: Oct 25, 2012 6:26 PM by roaminggnome RSS
cheskimo Calculating status...
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Oct 25, 2012 6:26 PM

My phone keeps randomly powering off.  Now, it won't even turn back on when pressing the wake and home button.

I was instructed to back up my phone on itunes, before i restored, but my phone is now in recovery mode and "back up" isn't even an option in itunes, like the tech instructed. Is it even possible to back up when in recovery mode or is all of my stuff lost for good?

iPhone 4S, iOS 6

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