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Why does Aperture keep asking for my license on my new macbook pro?

801 Views 6 Replies Latest reply: Sep 23, 2013 5:06 AM by léonie RSS
vinny2020 Calculating status...
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Oct 25, 2012 9:29 AM

I have the original Aperture 2 and Aperture 3  discs and licences (full and upgrade respectively) Was able to install Aperture on my new Macbook Pro. But every time I boot up the machine and launch Aperture, I get a dialog asking for my name and license number. It's really getting in the way of my photography workflow.

Aperture 3, Mac OS X (10.7.5)
  • Thomas Emmerich Level 4 Level 4 (3,470 points)

    You need to enter both serial numbers when you have an upgrade license.

     

    When first asked for a S/N, you enter your Aperture 3 upgrade S/N. Aperture will recognize this as an upgrade S/N and then ask you to enter your prior version (Aperture 2) S/N.

     

    Did you follow that process?

  • léonie Level 8 Level 8 (46,540 points)

    You may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.

     

    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

     

    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.

     

    Make sure, you are logged in from an Administrator account, when you enter the serial number, so that Aperture has the permissions to write to the system library.

     

    Regards

    Léonie

  • joshua773 Level 1 Level 1 (0 points)

    What is the proper location for the ProAppsSystemID file? I don't have a Pro Apps folder in Application Support.

  • léonie Level 8 Level 8 (46,540 points)

    What is the proper location for the ProAppsSystemID file?

     

    /Library/Application Support/ProApps/ProAppsSystemID

    I don't have a Pro Apps folder in Application Support.

    Then create the folder using the Finder.

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