2 Replies Latest reply: Oct 26, 2012 7:57 AM by HWgeek
HWgeek Level 1 Level 1 (0 points)

I am managing some computers and when in the LAN, I can drag and drop copy without issue.

However when I am remote (wan / intranet) the copy simply fails. 

I have 5900 and 3283 both set for port forwarding, and well as having opened up ssh, as I have keystroke encryption enabled, but not copy encryption at this time.

 

Managment is from MBP running Lion, ARD 3.6

Clients are SL imac and mini's running 3.5.3 ARD client.

 

Looking to see if anyone has been successful with DandD copy over the internet, or does it seem to only work in the lan ?

My suspicion is that another port needs to be open/forwarded, but haven't determined that to be the case yet.

 

Thanks!

  • 1. Re: Drag and Drop copy over wan / intranet
    Templeton Peck Level 9 Level 9 (58,265 points)

    Works fine for me.  Can you do anything else besides control and observe?

  • 2. Re: Drag and Drop copy over wan / intranet
    HWgeek Level 1 Level 1 (0 points)

    It does now work, now just trying to understand why and how it works the way it does.

     

    Interestingly - I had two entries for the same machine:

    A) local LAN address

    B) WAN IP via port forwarding

     

    When on the LAN, I could copy, control, view etc... everything worked.  This was with a 192.168.xxx.yyy number.

    When remote, I use the WAN number setting; configured (other than WAN address) the same as the LAN.

    It would not do copy successfully.  Came back with "Copy to this computer: failed on all"

     

    Then after your posting, I noticed that the LAN entry had updated itself (seriously) from LAN address to WAN address, and was displaying both entries with WAN.  However only one entry is "updated".  Pic included.

     

    As I build up the support network, just trying to understand the functionality of ARD etc.

     

    For example, how did ARD "find" the LAN machine via the WAN (second entry??) and update the info, and allow copying, yet the original creaetd WAN entry won't copy???

     

    Oh, and I will update your entry to note that you solved my question, soon, just hoping to get some additonal feedback without generating 100 extra post/questions!

     

    ard.jpg