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Please - all my mail is recieved in my junk mailbox

300 Views 8 Replies Latest reply: Oct 26, 2012 3:22 PM by seventy one RSS
mydesign Calculating status...
Currently Being Moderated
Oct 26, 2012 10:25 AM

My mail appears only in my junk mailbox and is black, it does not appaer in my inbox. I have restarted and rebuilt - thoughts? thanks.

Mac Pro, Mac OS X (10.6.8)
  • seventy one Level 6 Level 6 (8,560 points)
    Currently Being Moderated
    Oct 26, 2012 10:39 AM (in response to mydesign)

    This should not be.   Have you carefully reviewed Mail > Preferences > Junk Mail - particularly the exemptions from Junk Mail filtering?

  • seventy one Level 6 Level 6 (8,560 points)
    Currently Being Moderated
    Oct 26, 2012 11:56 AM (in response to mydesign)

    I can only observe that I have 'filter before applying rules' unchecked.   You might try unchecking it and see.   It may be a case of the lesser of two evils!

  • seventy one Level 6 Level 6 (8,560 points)
    Currently Being Moderated
    Oct 26, 2012 12:46 PM (in response to mydesign)

    It may be taking a chance but I am wondering if you should 'reset' Junk Mail.  This restores it to default and there is a warning that all 'training' will be lost ... but if the 'training' has led to your current situation, that may be no bad thing.   Easy to say "just a thought", it's not my computer, but click on the question mark, bottom right of the Junk mail page.   It may help you make a decision.

  • seventy one Level 6 Level 6 (8,560 points)
    Currently Being Moderated
    Oct 26, 2012 1:47 PM (in response to mydesign)

    Excellent news.   With luck one of the gurus here will pick up on this and help you resolve the spam issue.   I have not had sufficient experience of spam to have to look into the matter.   Thank you for the star ... and good luck.

  • seventy one Level 6 Level 6 (8,560 points)
    Currently Being Moderated
    Oct 26, 2012 3:22 PM (in response to mydesign)

    Hello mydesign,

     

    Been thinking about your spam problem and checked a few things out.    Some things to do (or not to do).

     

    Limit the number of browsers you use and check out their spam protection features.

     

    Watch your ISP.  Some (AOL, in my experience) are less bothered than others.

     

    Remember, personal websites are sometimes targeted for email addresses.

     

    If your machine is using Mail 4.6 or earlier, you probably have the 'Bounce" feature available.   You should NOT use it to deflect / return spam.  It simply confirms your address is operational.

     

    You can always type 'Reducing spam' or similar in Apple support communities search box and see what others are doing.

     

    And 'More like this', to the right of your original post can be very helpful too.

     

    That's enough, I think.

     

    Regards, 71

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