HT201605: How to reset your iPod shuffle
Learn about How to reset your iPod shuffle
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Helpful answers
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Oct 29, 2012 6:36 AM in response to ceceseesyouby planb77,Are you using the same USB cable that was originally included with the 4G Shuffle?
Could be the cable, so if at all possible try another one. You made need to schedule an appointment at your local Apple Store so that you can use one of their cables to test it out with.
Have you tried resetting the Shuffle with it still connected to the PC?
B-rock