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TS3430: iTunes: Troubleshooting issues with third-party iTunes plug-ins

Learn about iTunes: Troubleshooting issues with third-party iTunes plug-ins

TS3430 My iTunes keeps shutting down every time I try to play video. Even in safe mode.

1040 Views 1 Reply Latest reply: Oct 28, 2012 1:06 PM by b noir RSS
Lightfeather9 Calculating status...
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Oct 24, 2012 7:24 PM

iTunes stops working and turns off every time I click on one of my downloaded videos. For years I have had no problems, now all of a sudden I am having this problem. It seems to be connected to the last update I got. Maybe it is connected to some plug-in that didn't take correctly. I don't know. And I don't know where to start. I am not very tech savvy. I need a teenager at home again to figure this stuff out for me. But, they all flew away from the nest.

Windows 7

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