Skip navigation

TS3430: iTunes: Troubleshooting issues with third-party iTunes plug-ins

Learn about iTunes: Troubleshooting issues with third-party iTunes plug-ins

TS3430 My iTunes keeps shutting down every time I try to play video. Even in safe mode.

1040 Views 1 Reply Latest reply: Oct 28, 2012 1:06 PM by b noir RSS
Lightfeather9 Calculating status...
Currently Being Moderated
Oct 24, 2012 7:24 PM

iTunes stops working and turns off every time I click on one of my downloaded videos. For years I have had no problems, now all of a sudden I am having this problem. It seems to be connected to the last update I got. Maybe it is connected to some plug-in that didn't take correctly. I don't know. And I don't know where to start. I am not very tech savvy. I need a teenager at home again to figure this stuff out for me. But, they all flew away from the nest.

Windows 7


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.