Currently Being ModeratedOct 28, 2012 4:37 PM (in response to mittense)
The way I see it, it works like this.
Ironically, a large majority of posts I'm seeing from upset users, are users who aren't even outside of their return period yet. You're either sufficiently satisfied with what you've got, perhaps you exchange once, and if that doesn't cut it then if you really want to make an impact, just return it. I don't think anyone here has been charged a re-stock fee (if they even do that anymore) for returning one of these they feel is clearly defective, so there you go.
Currently Being ModeratedOct 28, 2012 4:45 PM (in response to srhwang)
My assumptions which you call "silly" comes out of my experiences which is result of well over 25 years of studying electrical engineering and getting a PhD in electronics and 2 MSc degrees. I use my brain, look at the evidences and then make a decision based on my experience in the industry. I design the packaging and cooling systems for switching modules and MOSFETs and the reason your machine is running without burning is because of the brains like me who are working hard to give you this comfort and achievements and it is worthwhile to know the number of people who are at this level of proficiency are less than the number of your fingers. So please stop calling other people's opinions and experiences "silly assumptions". I do not worship apple like you do. I agree that the specs of this laptop is better than any other laptops out there but this IR is something that you cannot close your eyes on it. If it doesn't bother you and you are willing to spend your time replacing it 4 times I have no problem with that. The only option that I see here is just to return and have a refund and stop buying it if you are planning to! I call it overprice because the quality is not premium. go and take a look at premium machines like sony vaio Z and you'll notice the difference in the screen.
This forum doesn't attract apple to fix their problem. This prevents people from having a faulty displays. This educates people and if apple is afraid of educating people, it would be like living in the 19th century when Russians and Brits (no offense, I am half brit & half russian) used to say keep people uneducated and rule them.
Again with the silly assumptions. I find my "crappy retina display" pretty good except for the tinting. Even with IR it still looked pretty nice to me. The machine itself runs solidly, and is beautiful, slim, light, but powerful. Sure the displays were a problem and it annoyed me alot (went through four displays), but I don't think it justifies the whole product being called "crappy." We all pay a premium for Apple products, so I'm used to the "overpricing" if you may call it that.
I still find it silly that complaining and raging on a discussion thread in attempts to attract attention to anyone in order to hopefully get Apple to change their ways is pointless. These guys don't run on moral ethics, nor does most other gigantic corporations.
Lastly, resetting view count doesn't remove it from "first pages of google search." Googling "Retina macbook pro problems" still shows this thread on first page.
Currently Being ModeratedOct 28, 2012 6:38 PM (in response to playdrv4me)
Sorry but there is no reason for it to squeak, mine did it every 10 seconds or so during normal use and every time I touched it. I have a 2011 MBA and its rock solid, the 13" rMBP I am using right now also feels very solid. Not sure what does it have to do with the Chinese workers but Apple, the company that charges $2200 for a laptop should and do care. The squeaking is definitely not by design and I suggest you contact Apple Care to get it fixed.
Currently Being ModeratedOct 28, 2012 6:46 PM (in response to RoozbehB)
Your supposed "experience" still doesn't have anything to do with your making silly hasty conclusions without concrete evidence and does not justify ad hominem attacks. I'm very sure your 25 years of experience and PhD/MScs lead you to assume that I some how "worship" apple.
Like I said earlier, it's only a problem if one makes it a problem for him/herself. One must ask, if everything a customer does on the Retina Macbook Pro (with IR) is listen to music, surf the internet, and watch videos, and the customer never notices IR until someone does extreme testing on gray backgrounds to show him there is a problem with his machine, was the IR really a problem for the customer from the start? Was it that unacceptable? I think this is subject to intense debate – whether a problem is inherently a problem, or if it's only a problem if it's subjectively a problem without external "push" so to speak. I believe the latter, because a problem for one person may not be a problem for another. Then what would the IR be classified in the case of the person who doesn't consider it a problem? Maybe a side-effect, or an unintended "feature."
My saying that your assumptions are silly is directed towards your blatant targetting Apple based off of unfounded opinions without consideration of ALL aspects of the issue, including Apple's side. Further, some of your assumptions are completely incorrect, and you're forcing your opinions on to everyone. Your use of words like "crappy" is crude; just because there is a product out there that is in some ways superior does not make this product "crappy."
Maybe a more level-headed statement that displays a reasonable amount of intelligence may get your word/point across more successfully. No offense intended.
Currently Being ModeratedOct 28, 2012 7:50 PM (in response to srhwang)
You say the same thing on every page. We've heard it 200 times by now at least. I'm sure we get your point and you are entitled to it, except you keep saying it...
I don't agree with you though. If you want to be first in quality and customer service, you are first in quality and customer service for everyone who buys your product regardless of their usage. Your idea doesn't extrapolate to other products. IR is not a feature, it's a problem. The poor construction is not something to decide you can live with, it's a problem.
Currently Being ModeratedOct 28, 2012 8:09 PM (in response to SitaCh)
If one does not even notice it, is it even a problem?
I can't remember if Apple directly claims they're the first in quality and customer service, or if the rest of the world gave them the title. I don't think Apple's products should be automatically entitled to such scrutiny versus its competitors'. We're making a generalization that the product is bad quality because of the few in comparison to how many units there are in the world, has had QC issues and were reported on the internet. I'd think more than just Apple is to blame for the issues at hand here, like LG and Samsung. Defects come with most products out there, but it seems Apples' are the only one that get blasted way out of proportion.
Currently Being ModeratedOct 28, 2012 8:50 PM (in response to RoozbehB)
This is not freedom of speech!! Apple cannot withstand to face the truth. It is like a dictatorship here!! I don't know what the forum admins are thinking!! Resetting the forum viewers from 470k to zero is like assuming all those viewers were unvalued and they don't care about what people think and they just want to hide the truth!!! I've started hating apple little by little!!
look who's fooling themselves. I think that Apple has taken this to yet another level: a new low.
Apple can manipulate the stats for all they care but search engines should be able to keep "count" of that. The search engine rankings would be a testiment to the severity of the issue by way of the sheer number of hits to this forum.
So say if a prospective mac buyer googles "RMBP review", then it is possible for them to see this forum IF the "count" is sufficiently large to "float" this link to top search rankings. If this same prospective buyer clicks on the link to this forum, then the search key "RMBP review" would be "count +1" and remembered by Google for future search rankings.
Interestingly, MacRumour's forum topped with a parallel thread on same topic at http://forums.macrumors.com/showthread.php?t=1416687 with only "100+posts". However, Apple's very own forum is NO-WHERE near the top 10 search ranking... or for that matter, top 20 despite having substantially more posts and content ownership. This leds me to wonder if Apple had the policy of minimising indexing activities from googlebots and other search engines. If so, then why run a forum in their own name in the first place?
Meanwhile, if you google RMBP IR, you'll see another similar thread, also from MacRumour, on IR. http://forums.macrumors.com/showthread.php?t=1422669&page=21 (Apple showed up 4th).
But wait, there's a polling segment running on the same thread. While not conclusive, the poll yielded interesting results: it seemed that perfect displays exists and the odds are tipped towards, no surprisingly, Samsung displays. The sample size looked good for the purpose of sensing LG vs Samsung ratios but it could also potentially give a sensing on how wide-spread the problem really is.
<To all rMBP owners, whether you are happy or disenchanted, pls go and vote. This will go towards helping prospective rMBP buyers make better purchase decisions>.
(fyi, I'm arranging for my 2nd display replacement.)
Message was edited by: Locoroco
Currently Being ModeratedOct 28, 2012 9:03 PM (in response to playdrv4me)
Being Chinese manufactured has little to do with it, and Apple has been outsourcing there long before the iPhone. Sony still does final manufacturing and QA of many of their high end laptop lines in Japan of all places. Yet they fall apart like anything else, especially the displays at the hinge on the Z series. And dealing with Apple is a walk in the park by comparison to Sony.
Probably the most comparable laptop line to MacBooks as far as professional grade laptops is Lenovo's ThinkPad line, and they've always been made in China.
The rMBP display issues sound like engineering problems to me, not manufacturing problems. These are the first full size laptops to use the optically bonded displays, and I think LG (a South Korean company no less) is just having trouble with the tightly engineered tolerances necessary for a display of this magnitude of pixels in such a compressed space. As noted above, the Samsung color shift isn't a whole lot better.
fully agreed. Apple is an International brand, not a Chinese brand from China.
It has nothing to do with country, race, religion etc.
Apple is responsible for QA- not supplier/contractors/retailers/servicing agencies who are only playing a role in accordance with Apple's policies.
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