10 Replies Latest reply: May 6, 2013 11:13 AM by Melfrom9ja
kenyaloo Level 1 Level 1 (0 points)

i'm having a very strange problem migrating data from my macbook pro (10.6.8) to my new macbook air (10.7.5). i've been in touch with a supervisor level guy at apple support and he doesn't know what the problem could be.


i keep some folders on the grey side bar of the finder for easy access. when i do the migration (i've tried both wireless and with an external hard drive) some of those folders show up with no content and no ability to even click on them.


when i checked back with the pro i saw that some of those folders had had their contents moved to the trash (i didn't do that!). so i moved the content back, created new folders and trashed some of the non-functioning folders.


then i did another migrate and some of the new folders from the pro didn't show up at all and i still had the problem folders that i couldn't click on.


i can't even get rid of these zombie folders on the air because they can't be found in any of my regular data and they can't be dragged from the sidebar.


any thoughts?


MacBook Air
  • 1. Re: migration problem mac to mac
    macjack Level 9 Level 9 (50,510 points)

    This may be because you didn't do the migration while in SetUp Assistant on the first boot?

    If that's true, your Mac has probably created a new user. You can check this in your Mac HD/Users folder.

    Is that the case?

  • 2. Re: migration problem mac to mac
    kenyaloo Level 1 Level 1 (0 points)

    Thanks for your reply. I didn't know about being in SetUp Assistant on the first boot and I don't know how to do that. It's interesting that the Apple support staff never mentioned this as I was working with them.

     

    And yes, the Air does now have multiple users....sigh...the apple support guy told me that was an inevitable result of migrating.

     

    I've been trying just now to access the newest user account but i'm having trouble doing so. i unlocked the users and groups and click on the account i want to open (the password is there and adminstration box checked) but nothing happens. I've checked Can you advise?

  • 3. Re: migration problem mac to mac
    kenyaloo Level 1 Level 1 (0 points)

    I solved the problem of getting in to the other users.

     

    Do you have any idea how to get rid of zombie files in the finder? They don't have a home and I can't even click on them.

  • 4. Re: migration problem mac to mac
    kenyaloo Level 1 Level 1 (0 points)

    Also...how can one confirm that a migration is truly accurate? I was told there was no way beyond a visual check. This seems highly inadequate. Since my experience showed that some folders in the finder bar didn't come through it makes me wonder what else might be missing.

  • 5. Re: migration problem mac to mac
    macjack Level 9 Level 9 (50,510 points)

    kenyaloo wrote:

     

     

    Do you have any idea how to get rid of zombie files in the finder? They don't have a home and I can't even click on them.

    Zombie files! At least they don't seem to eat flesh, or do they?

    You can't easily confirm a migration is accurate.

     

    AFA those files if you could describe them and their behavior a bit better we might be able to chase them down and delete them.

  • 6. Re: migration problem mac to mac
    baltwo Level 9 Level 9 (60,125 points)

    Jumping in and hoping not to muddy the waters. I suggest starting over. Boot the MBA with CMD+R, select Disk Utility, erase the HD, quit DU, reinstall the OS, and on first boot follow the steps in Pondini's Setup New Mac guide. That should alleviate all your current issues.

  • 7. Re: migration problem mac to mac
    kenyaloo Level 1 Level 1 (0 points)

    thanks, i'm trying that.

  • 8. Re: migration problem mac to mac
    kenyaloo Level 1 Level 1 (0 points)

    I did the system erase on the Air as you recommended and installed the data from the Pro via time machine from a portable hard drive. It seems to have worked! Even though the mystery files were still mysteries, I was able to find them and their contents in my system and have also been able to delete the 'zombie' files (those that appeared on my finder's sidebar for easy access (on the Pro) but which were simply unopenable on the Air. Also, the spotlight is working normally, which it wasn't with the previous migrations.

     

    I am so THANKFUL for both of you for your help, and especially for the final solution!!!!

  • 9. Re: migration problem mac to mac
    baltwo Level 9 Level 9 (60,125 points)

    thumbsup.gif

  • 10. Re: migration problem mac to mac
    Melfrom9ja Level 1 Level 1 (0 points)

    may be migrating using Time Macine backup may help.