1 Reply Latest reply: Oct 29, 2012 6:39 AM by planb77
Shug1983 Level 1 Level 1 (0 points)

None of my 3 computers, one MacBook, 2 PCs, recognize my new ipod in itunes or on My Computer.  Of course it was fine for the 'genius' at the apple store.  Willing to uninstall and reinstall itunes but can't find instructions for that, surprise, surprise.  Any ideas short of trashing the ipod?  Yes, I have the latest version of itunes and yes, I have already been in phone contact with tech support 3 times in the past 2 weeks.

iPod shuffle